Course Details
Your Growth, Our Mission
Course Description
The ability to negotiate successfully is one of the most basic of the business person’s skill sets. Significant positive or negative impacts are made to every organization’s bottom line from the Results of the negotiations conducted by their employees either with internal or external customers Or suppliers. Therefore, it is essential for the continued success of any organization that employees Are well trained and experienced in the planning, strategies, and conducting of negotiations. This Seminar is designed to provide strong competencies in the methods and strategies that will result in successful negotiations with suppliers and contractors.
The Training Course Will Highlight ?
Training Objective
Upon completion of this seminar, participants will:
- Understand the importance of planning and preparation in successful negotiations
- Be able to identify various approaches and styles in Negotiations
- Appreciate how to determine, rate, and value the issues in a negotiation
- Enhance their knowledge in the practice of competitive purchasing and link this to the negotiation
- Review and understand the cost drivers in the purchasing cycle
- Understand supplier margins by knowing how suppliers derive prices through the cost recovery method
- Be able to use a model for determining strengths and weakness of both parties
- Be aware of the importance and impact of various contract clauses
- Recognize the need to discuss the issues before negotiation
- Understand Common negotiation tactics & countermeasures
- Gain experience through the actual negotiation of sample cases
Target Audience
Managers and professionals involved in projects, contracts, purchasing, operations, maintenance, Engineering, quality and other company activities that expose them or their staff to negotiations With contractors and suppliers and who want to improve their competency in this critical area of Performance.
Training Methods
This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;
- Lectures
- Workshop & Work Presentation
- Case Studies and Practical Exercise
- Videos and General Discussions
Daily Agenda
Objectives of Contract Administration
- Effective Contract Administration
- The Most Critical Elements
- Key Players In Contract Administration
- Post Award Conference
- Analysis Of The Contract
- Establishing Major Deliverables
- What Needs To Be Measured?
Negotiation
- Introductions
- Purpose of the programme and objectives
- Negotiation – a definition
- The four phases of negotiation
- The three types of negotiator – red, blue and purple
Comparing Approaches in Negotiations
- Win/Win Win/lose or lose/lose approach
- Exercise: Defining Negotiation Skill sets
Preparing for a negotiation
- Preparation-the critical first step?
- The most important thing to remember in negotiations
- Steps in Negotiation Preparation
What is negotiable?
- Identifying the “tradables”
- Entry & Exit Points
- Prioritizing
Time – reality or perception?
- Business cycle and Market conditions
- Lead-time
- Time limits – time as a tactic
The Purchasing Process
- Supplier/buyer positioning
- Rights and obligations of both buyer and seller
- Raising and managing competitive invitations to tender
- Requirements definition and prioritizing – the prelude to the negotiation
- Tender evaluation criteria – ranking and weighting
- Evaluating the proposal
- Assess Strengths & Weaknesses
- Setting the negotiation strategy
- Pricing & Payment terms
- Interim Payments – stage or milestone
- Through life costs and considerations
- Cost drivers - Transportation issues – title and risk transfer
- Cost implications of inventory - JIT
- Volume, Specification and Quality Standards
The Supplier’s View
- Understanding elements of supplier cost to price structure
- Understanding Supplier margins
- Reducing Supplier prices without attacking their margins
Contracts and Special Clauses:
- Types of contract
- Warranties – standard, extended, design defect
- Conditions – the core of the contract
- Acceptance criteria – who, what, how, where and when
- Spares, repairs, documentation and training
- Failure to perform – remedies including Liquidated damages
Contract Price Adjustment Criteria
- Fixed price or firm price?
- Contract Price Adjustment Criteria & Clauses
- Use of Price Indices
Preparing the Negotiating Strategy
- The Discussion Phase
- Team or individual negotiations
- Preparing the team for pre-negotiation discussions
- Confirming assumptions about initial positions
- Negotiation objectives matrix
- Information gathering and recording
- Impact of available competition
Final Preparation
- How to handle the issue of authority
- Determine strategies
- Where and when
- Planning the agenda
- Team negotiations and roles
Common Negotiation Tactics & Countermeasures
- Non-verbal communication
- Undermining
- Delaying Action
- Questioning
- Concessions
- The “if” Statement
- Comparative Options
Final Learning Review and analysis
- Delegate feedback forms
- Analysis against objectives
Accreditation
BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.
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