Participants in this course will learn how to analyze contractual issues, identify techniques that are helpful in handling difficult situations and recognize the best practices in resolving disputes amicably.

By the end of this training course, participants should be able to:

• Identify and avoid causes for contractual claims and change orders
• Outline the major elements of a contract and the basic concepts of contract interpretation
• Recognize and analyze the different types of owners' claims and contractors' claims and how to deal with each type
• Demonstrate, through actual situations, the different approaches to handle claims, variation orders and conflicts through mutual collaboration
• Apply negotiation as a main concept in resolving disputes and conflicts in order to reach a final settlement

This training course is suitable for a wide range of professionals but will greatly benefit: 

Procurement Managers, Engineering, Operational and Maintenance Personnel, Contracts Engineers, Administrators, and Managers, Commercial, Financial and Insurance Professionals

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Module One:  Overview

• Elements of a contract
• Why do claims occur: the red flags
• Change management
• Variation orders
• Definitions of claims and disputes 
• Sources of claims and change orders

The Claims Framework

• Claims definition
• Sovereign immunity
• Judicial and administrative forums
• Performance claims today
• Other compliant forums

Module Two:  Preparation of Claims

• Contract review
• Review of requirements
• History of the procurement
• Other analyses
• Access to information before litigation
• Freedom of information act
• Choosing a forum

Sources of Claims

• Recognizing a claim in the making
• The allegation
• Breach claims
• Remedy clauses
• Damages
• Informal resolution
• Changes
• Other clauses
• Duty to disclose superior knowledge
• The duty to cooperate/not hinder
• Impossibility of performance
• Labor laws
• Government remedies, termination for default or cause
• Re-procurement
• Terminations for convenience
• Basis for settlement

Module Three:   Knowing your Contract

• Stages in contracting
• Scope of work
• Contract terms and conditions
• Basic concepts in contract law
• Force majeure
• Notices: the neglected clause
• Breach of contract
• Right to remedy
• Indemnifications and liabilities
• Contract termination
• Payment terms
• Common types of mistakes
• Contract administration
• Tools and techniques for contract administration
• Parties' obligations

Module Four:  Claims Nature and Types

• Performance of contractors
• Changes and modifications
• Types of changes and variations
• Directed changes
• Constructive changes
• Cardinal changes
• Writing a variation order
• Documentation of the event
• Owner’s claims
• Defective work
• Warranty claims
• Contractor’s claims
• Changed conditions
• Constructive changes
• Delays and suspensions
• Deficiencies in plans and specifications
• Program extensions
• FIDIC claims
• Drafting a claim
• Claim evaluation
• Cost calculations
• Reaching a settlement

Module Five:  Resolving Claims and Disputes

• Monetary damages
• Disputes and settlement of disputes
• Alternative dispute resolution
• Negotiation: common practices
• Mediation: neutral third party
• Arbitration: binding and non-binding
• Resolution through legal means

Negotiation

• Partnering with suppliers
• Negotiation objectives

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.