Course Details
Your Growth, Our Mission
Course Description
Plan for your Success:
Etiquette and protocol knowledge is a form of business intelligence that has created an unprecedented demand for expert training and guidance. In fact, soft skills are so important in the workplace, most employers consider them to be among their most important hiring criteria.
The Training Course Will Highlight ?
Training Objective
Target Audience
Personnel officers, public relations professionals, events organizers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors.
Training Methods
This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;
- Lectures
- Workshop & Work Presentation
- Case Studies and Practical Exercise
- Videos and General Discussions
Daily Agenda
Outclass the Competition
- Business Entertaining
- Invitations
- Receiving Lines
- Host Duties
- Guest Duties
- Seating Guidelines
- Napkin Placement
- Toasting
- Silverware Savvy
- Dining Dos and Don’ts
- Eye Contact
- How to Make an Entrance
- The Ultimate Greeting
- Introductions
- Handshaking
- Remembering Names
- Conversation Skills
- Business Card Protocol
- Electronic Communications
Dine like a Diplomat
- Host and Guest Duties
- American and Continental Styles of Eating
- Asian Style of Eating
- Forms of Service
- Taking Your Seat and Napkins
- Toasting
- World-Class Dos and Don’ts
- Eating Various Foods
- Tipping
- Seating Guidelines
- Place Setting Maps
How to Succeed in the International Arena
- Global Awareness Profile
- Appropriate Business Attire
- Importance of Rank and Status
- Business Customs and Terminology
- Interaction Intelligence
- World-Class Handshakes
- Global Communication Styles and Conversation Skills
- Remembering Names
- Gift Giving
- Monochromic and Polychromic Time
- High- and Low-Context Cultures
- Strategic Dos and Don’ts
Protocol Officer Duties
- Modern Protocol
- Characteristics of a Protocol Officer
- Understanding Precedence and Seating
- Table Seating
- History of Flag Etiquette
- Managing VIP Visits
- Representing the Company at Special Events
- Sensitivity to Cross-Cultural Differences
- Offensive Gestures in Other Cultures
Accreditation
BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.
Quick Enquiry
Request Info
Related Courses
Your Growth, Our Mission
Contact Us
Contact us to meet all your inquiries and needs, as our professional team is pleased to provide immediate support and advice to ensure you achieve your goals and facilitate your experience with us in the best possible way.
UAE
Office
Mobile
E-mail
Working
Hours