The Administrative Officer Workshop
Course Description
To excel in an administrative role you need to perfect your interpersonal and behavioral skills, to ensure you stay in control and on top of every one of your responsibilities.
The Training Course Will Highlight ?

In this programme you will learn how to:

  • priorities your daily responsibilities
  • communicate assertively at all levels
  • understand yourself and others thereby improving interactions and relationships
Training Objective

Participants attending the programme will:

  • learn how to priorities and cope with multiple tasks
  • be aware of how to improve their communication skills to enhance their relationships
  • understand ways of working as a team with their managers and colleagues
  • learn how to be assertive and therefore more effective in the workplace
  • understand the importance of interpersonal intelligence

Target Audience

  • Administrative and support staff who want to focus on their relationship to their role, their responsibilities and their challenges.

Training Methods

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

    This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

    • Lectures
    • Workshop & Work Presentation
    • Case Studies and Practical Exercise
    • Videos and General Discussions

Daily Agenda

DAY 1 - Effective time management

  • Understanding the importance of time management
  • Controlling, prioritizing and organizing your work
  • Coping with large tasks
  • Ensuring the safety and efficiency of your work environment
  • Basic project management
  • Dealing with the impact of your manager’s demands
  • Taking control
  • Useful hints and tips

DAY 2 - Improving communication skills

  • Why are communication skills so important?
  • Understanding the different means of communication in business
  • Using vocabulary that works
  • Writing effectively
  • Improving listening skills
  • Being aware of the barriers to good communication

DAY 3 - Assertiveness skills

  • What is assertiveness and why is it important?
  • Developing confidence in order to use assertiveness skills
  • Understanding gender differences
  • Practical advice to using assertiveness skills in your work environment
  • Coping with stress

DAY 4 - Successfully working with managers and colleagues

  • Why is this important?
  • Learning ways to manage your manager
  • Coping with different personalities and working styles
  • Understanding your own strengths and areas for improvement
  • Learning to delegate effectively

DAY 5 - Interpersonal intelligence

Accreditation

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.

Quick Enquiry

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Course Rounds : (5 -Days)


Code Date Venue Fees Register
ADM142-09 19-06-2023 Amsterdam USD 5950
ADM142-010 10-09-2023 Dubai USD 5450
ADM142-011 24-12-2023 Dubai USD 5450
Prices doesn't include VAT

UpComing Date


Details
  • Start date 19-06-2023
  • End date 23-06-2023

Venue
  • Country Nethersland
  • Venue Amsterdam

Quality Policy

 Providing services with a high quality that are satisfying the requirements
 Appling the specifications and legalizations to ensure the quality of service.
 Best utilization of resources for continually improving the business activities.

Technical Team

BTS keen to selects highly technical instructors based on professional field experience

Strengths and capabilities

Since BTS was established, it considered a training partner for world class oil & gas institution

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Abu Dhabi, UAE

1st floor, Incubator Buildingو Masdar City, Abu Dhabi, UAE

00971-2-6446633

Sun to Fri 09:00 AM to 06:00 PM

info@btsconsultant.com

Contact Us anytime!