In this program you will learn how to:
By the end of this course, delegates will be able to:
This program will be highly participative and your programme leader will present, guide and facilitate the learning, using a range of methods including discussions, training videos, case studies and exercises. Where appropriate, these will include real issues brought to the program by delegates.
DAY 1 - The Changing Nature of Internal Service Departments
DAY 2 - The Consultancy Process
DAY 3 - Managing Client Relationships
DAY 4 - Ensuring Your Department Strategy Matches The Organisation’s
DAY 5 - Developing a Marketing Plan
BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.
All those involved in decisions and actions impacting the health of the brand. It is of direct interest to marketing, product and brand managers and supervisors. The concepts introduced are also of ke ...
This 5 day program is aimed at those professionals wishing to harness the desire to exceed the customer experience. If you want to delight your customer / client base then this program is for you. It ...
Providing services with a high quality that are satisfying the requirements
Appling the specifications and legalizations to ensure the quality of service.
Best utilization of resources for continually improving the business activities.
1st floor, Incubator Buildingو Masdar City, Abu Dhabi, UAE
Sun to Fri 09:00 AM to 06:00 PM
Contact Us anytime!