Persuasive Communication & Negotiation Skills Masterclass
Course Description
The course is designed to equip participants with the understanding and confidence to communicate and negotiate with; clients, customers, suppliers, and other business associates. Participants will be exposed to group negotiations and one-to-one exercises which will enable them to communicate effectively, negotiate successfully and enhance business performance.
The Training Course Will Highlight ?
Training Objective

By the end of this course, delegates will be able to:

  • Create win-win results through successful negotiations
  • Utilize NLP tools and techniques to enhance communication
  • Develop effective presentation skills
  • Use effective communication skills
  • Employ dynamic and engaging interpersonal skills
  • Manage a range of difficult situations and challenging people
  • Develop the art of report writing

Target Audience

Managers, Executives, Managers, Team Leaders, Superintendents, Chief Engineers, Senior Engineers, Newly Qualified Engineers, Plant Managers, Project Managers, Quality Managers, Technical Managers, Supervisors, Financial Officers and Controllers, Process Managers, Strategic Planning Managers, Key Personnel, Champions, Officers, Supervisors, Department Heads, Engineers, Foremen, anyone in managerial and administrative positions, Engineering Professionals, Project and Design Engineers, Technical Operational Staff, Technical Sales Staff, Research and Development Professionals, Technical Personnel, Maintenance and Supervisory Managers, Maintenance Planning Staff, Technical Managers, Project team members

Training Methods

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

Daily Agenda
  • Theories of behavioral and interpersonal relationship
  • Types and uses of communication
  • The need to communicate
  • Barriers to communication
  • Report writing and effective presentation skills
  • Managing difficult people
  • Identifying methods and techniques of applying assertiveness effectively
  • NLP (Neuro Linguistic Programming)
  • Use of the key skills, tactics and behavior for effective negotiation
  • Characteristics of a successful negotiator
  • Preparing and developing the optimum strategy and productive negotiating parameters
  • Creating "Win-Win" opportunities
  • Anticipating how to deal with rejection and impasse
  • Identifying your own optimum negotiating style, and how to employ to the best effect
  • The essential skills of negotiation
  • Creating lasting commitment to agreement
Accreditation

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.

Quick Enquiry

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Course Rounds : (5 -Days)


Code Date Venue Fees Register
MAN216-01 06-05-2024 Kuala-Lumpur USD 5950
MAN216-02 11-08-2024 Dubai USD 5450
MAN216-03 06-10-2024 Riyadh USD 5450
MAN216-04 22-12-2024 Dubai USD 5450
Prices doesn't include VAT

UpComing Date


Details
  • Start date 06-05-2024
  • End date 10-05-2024

Venue
  • Country Malaysia
  • Venue Kuala-Lumpur

Quality Policy

 Providing services with a high quality that are satisfying the requirements
 Appling the specifications and legalizations to ensure the quality of service.
 Best utilization of resources for continually improving the business activities.

Technical Team

BTS keen to selects highly technical instructors based on professional field experience

Strengths and capabilities

Since BTS was established, it considered a training partner for world class oil & gas institution

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00971-2-6446633

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info@btsconsultant.com

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