BTS

This course will help you develop the knowledge and skill required to conduct a full audit of an organization's quality management system (QMS) to ISO 9001:2015. You’ll gain the confidence to effectively audit a QMS in accordance with internationally recognized best practice techniques. Demonstrate your commitment to quality by transforming existing auditor skills to ISO 9001:2015. Consolidate your expertise with the latest developments and contribute to the continuous improvement of the business. You'll grasp the key principles and practices of effective QMS audits in line with ISO 9001:2015 and ISO 19011 Guidelines for auditing management systems. Using a step-by-step approach, you'll be guided through the entire audit process from initiation to follow-up. You'll gain the knowledge and skills required to undertake and lead a successful management systems audit. You’ll learn to describe the purpose of an ISO 9001:2015 QMS audit. You'll acquire the skills to plan, conduct, report and follow up a QMS audit that establishes conformity and enhances overall organizational performance. This course is designed to train delegates in the principles and practices of undertaking quality management system audits. These are in line with the generic guidelines laid down in ISO 19011 and the requirements of the ISO 9001 standard. Participants will also learn the skills and techniques of auditing and how to communicate the findings of the audit effectively to the management of the audited organization. On completion of the course, delegates should also understand the principles of accreditation and certification schemes.

The Training Course Will Highlight ?

The course will feature:

Introduction to the ISO 9001 standard and its requirements
Introduction to management systems and the process approach
General requirements: presentation of the clauses 4 to 8 of ISO 9001
Implementation phases of the ISO 9001 standard
Conducting an ISO 9001 audit

Training Objective

By the end of this course, delegates will be able to:

Understand the philosophy, concepts, and benefits of a quality management system based on ISO 9001
Be familiar with the requirements of the ISO 9001 Standard
Understand the purpose, content, and interrelationships of ISO 9000, ISO 9001, ISO 9004, and ISO 19011
Have the knowledge and skills necessary to conduct second-party (supplier/vendor) or third-party quality management system audits
Be able to facilitate and manage quality audits performed by accredited certification bodies or registrars
Understand the implementation of a quality management system in accordance with ISO 9001
Understand the relationship between a quality management system and compliance with the requirements of different stakeholders of the organization
Know the concepts, approaches, standards, methods and techniques allowing to effectively manage a quality management system
Acquire the necessary knowledge to contribute in implementing a quality management system (QMS) as specified in ISO 9001
Identify the aims and benefits of an ISO 9001:2015 audit
Interpret ISO 9001:2015 requirements for audit application
Plan, conduct and follow-up auditing activities that add real value
Grasp the application of risk-based thinking, leadership and process management
Access the latest auditor techniques and identify appropriate use
Build stakeholder confidence by managing processes in line with the latest requirements
Meet training requirements for IRCA certification

Target Audience

Managers, Team Leaders, Line Managers, Superintendents, OE Champions, Quality and Project Managers, Supervisors, Executives, Internal and External Auditors, Members of IT Team, Health & Safety Managers, Risk Managers, Business Process Owners, Business Finance Managers, Business Risk Managers, Regulatory Compliance Managers, Project Managers, Continuity, Risk, Quality, IT and Environmental Managers, Anyone involved in the system development, implementation and maintenance, Regulatory Affairs Managers, Consultants, Anyone who is involved in ISO standards, Individuals who have responsibility for conducting external audits either as a single person or in a team. Those who are managing the development and implementation of Quality Management Systems, Anyone who want to enhance his auditing skills and knowledge

Training Methods