Throughout this course, you will understand how emotions affect your job performance and learn practical techniques to manage them. Are you unsure how to manage anger or frustration? Do you swallow your feelings until you can't hold back, then say too much? Are you in charge of your emotions, or are they in charge of you? If difficulties in managing your emotions are eroding your job performance, this course will give you the tools and techniques to turn the situation around. You will learn you have choices in how you view and manage stress. You will grasp how to keep your emotions in perspective. You will discover how to express yourself openly and honestly, and use emotional intelligence to establish better relationships.
By the end of this course, delegates will be able to:
Any business professional who is experiencing intense emotional and/or stressful situations at work. Team leaders, supervisors or anyone who is an acting or aspiring leader in any sector of industry and/or business. The training course is also appropriate for those who desire to learn effective management and leadership skills and techniques to be able to better manage their work. Managers, supervisors and individuals who need to coach others and/or face emotional and stressful situations at work
This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;
Understanding the Emotions That Hold You Back
Feelings and Emotional Well-Being
Preparing for Confrontation and Other Tough Situations
Navigating Your Way through Conflict
How to Deal with Others’ Negative Emotions
Communicating or Controlling? Balance or Ballistics?
Communication Skills for Dealing with Emotionally Charged Situations
Managing Emotions in the Workplace
Dealing with Anger
Achieving Emotional Balance for Phenomenal Success
BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.
Code | Date | Venue | Fees | Register |
---|---|---|---|---|
MAN211-01 | 11-05-2025 | Dubai | USD 5450 | |
MAN211-02 | 13-07-2025 | Jeddah | USD 5450 | |
MAN211-03 | 14-09-2025 | Dubai | USD 5450 | |
MAN211-04 | 02-11-2025 | Amman | USD 5450 |
Gain the ability to recognize and positively manage emotions in yourself, in others and in groups!
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Appling the specifications and legalizations to ensure the quality of service.
Best utilization of resources for continually improving the business activities.
BTS keen to selects highly technical instructors based on professional field experience
Since BTS was established, it considered a training partner for world class oil & gas institution
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