There is a dynamic trade of relationship between the cost, service and productivity levels in the interacting supply chain operations. Doing things better therefore involves consciously managing the productivity in a holistic way across the supply chain. This course will therefore show how to apply a thorough understanding of the costs of supply operations and use enhanced skills to deliver effective cost management. These in turn will improve internal and external customer service levels. In addition, the skills obtained will help you to examine productivity levels and make structured productivity improvements that will reduce costs yet also, improve service. The candidates will consider cost behaviors and cost management, thus understanding financial relationships in the supply chain. These will be applied in terms of utilizing resources and monitoring the productivity of processes and methods. In turn, these will result in performance of outputs, customer service and improvements to supply operations

By the end of this course delegates will be able to:

• Understand financial relationships in the supply chain
• Utilize resources and monitor the productivity of processes and methods
• Enhance performance of outputs, customer service and improvements

Logistics consultants, Logistics and Financial managers, Account and operations managers for Third-Party Logistics providers, Supply Chain and Logistics Managers and Professionals, Operations Managers, Logistics Professionals, Logistic Providers, Logistic Administrators, Logistics Planning and Inventory Managers, Purchasing and Procurement Managers, Retailers, Transportation and Distribution Managers, Inventory and Warehouse Control Professionals, Freight Forwarders and Linear Specialists, Production Managers, Production Planners, Financial Managers, Project Managers, Distribution Center Supervisors

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Understanding Costs

• Fixed, variable and marginal costs
• Overheads, direct, indirect, prime and marginal costs
• Job, batch, contract and process costing methods
• Absorption, marginal and opportunistic pricing
• Depreciation of assets
• Break-even analysis
• Cash flow analysis
• Activity based costing

Financial Aspects in the Supply Chain

• Total cost of ownership
• Total acquisition costing
• Whole life costs
• Investment appraisals
• Cost benefit-analysis techniques
• Capital expenditure analysis (Payback, DCF, NPV)
• Capital purchase options (buy or lease or rent)
• Pricing options for products and services (open/closed costing)

Understanding Productivity

• Utilization of resources
• Productivity of processes and methods
• Performance of outputs
• Method study
• Work study
• Time studies

Developing Internal & External Customer Service

• Customer requirements
• Meeting the requirements
• Customer service measurements
• Working with the internal customer
• Trade-offs between costs and service
• Trade-offs between productivity and service

Making Business Improvements

• Positively affect key financial drivers
• Increasing throughputs
• Reducing inventory
• Reducing costs and operating expenses
• Using improvement models

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.