Logistics consultants, Logistics and Financial managers, Account and operations managers for Third-Party Logistics providers.

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussion

Day 1: Logistics and the Supply Chain

• Definition of logistics
• The economic importance of logistics
• Recent events and their influences on logistics practices
• Logistics practices within a firm

The Supply Chain Management Concept

• Supply chains and their management
• Differences between transactional and relational exchanges
• The importance of leveraging technology
• Barriers to supply chain management

Logistics and Information Technology

• The importance of effective and efficient utilization of information for logistics
• General types of information systems and their logistical applications
• The impact of electronic commerce on channel design
• Key differences between the logistics of e-fulfillment and the logistics of traditional fulfillment

Day 2: Demand Management, Order Management and Customer Service

• Firm processes incoming orders
• The importance of customer service to a firm’s marketing activities

• The role of logistics in the customer service area
• Customer service standards (specific and measurable)
• Customer service program establishment

• Protective Packaging and Materials Handling

• Product features affect packaging and materials handling
• The functions performed by protective packaging
• The utilization of unit loads in materials handling
• The environmental protection movement and its impact on packaging and package choice
• Materials handling principles

Transportation

• Modes and Means of transport
• The use of routing guides
• The role of freight forwarders and other intermediaries
• The use of terminals as transfer points for bulk materials
• The background of the transportation management function
• The functions of transportation management
• The role negotiations play in the transportation management function
• The new options available for private carriage
• The purpose of freight consolidation

Day 3: Distribution Center, Warehouse, and Plant Location

• The screening or focusing concept of plant/warehouse location
• The major factors that influence location decisions
• The general process of determining the optimum number of facilities
• The systems to determine the location that minimizes transportation costs
• Site’s specialized location characteristics
• Free trade zones

Inventory Management

• The costs of holding inventory
• The costs associated with a stock out
• The EOQ concept
• The various inventory flow patterns
• The role of scanners in inventory control

Day 4: Warehousing Management

• The role of warehouses and distribution centers in a logistics system
• The various types and functions of warehouses
• different types of handling equipment available
• issue of employee safety in warehousing
• various alternatives available in warehouse design

Procurement

• The relationship between supply management and logistics
• Steps in selecting a supplier
• potential of e-procurement
• Quality programs

Day 5: International Logistics

• Reasons for governmental intervention in the area of international trade
• Unique activities of international trade specialists
• Issues involved in international air transportation
• Activities involved in international ocean transportation

Logistics Systems Controls

• The use of accounting techniques for logistics system control
• worker productivity issue
• Problems and solutions involved in a product recall
• Reducing pilferage, organized theft, and vulnerability to terrorist activity

Organizing and Analyzing Logistics Systems

• The problems and opportunities involved in systems analysis
• The importance of industry standards to systems analysis
• The steps involved in redesigning a logistics system
• Techniques for achieving logistics coordination and integration
• The centralized and decentralized logistics organizations
• Outsourcing logistics activities

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.

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