Supplier Relationship Management
Course Description
This course has been classified as Management Development & Leadership. The course brings together a structured and comprehensive approach to managing suppliers which has been proven to be effective in a wide range of public and private sector organization.
The Training Course Will Highlight ?

It demonstrates through real world case studies both successful and unsuccessful practices, and exactly what can be done to generate stunning levels of service provider performance. Step by step you will build a toolkit of supplier management improvement tools.

Training Objective

Key benefits:

  • Highlight factors which are critical to the success of achieving excellent performance through suppliers
  • Show how the present current economic climate can be used to lock in a long term advantage
  • Significantly improve the performance of suppliers in key areas such as quality, delivery, lead times, innovation and responsiveness
  • Provide tools, methodologies and approaches to working with suppliers on performance improvement and joint cost reduction programs
  • Share a number of approaches which have been found to be effective in aligning supplier performance with the needs of customers
  • Explain and explore a framework for building effective working relationships with colleagues and with contract staff, suppliers and others
  • Describe the ways in which supplier management can be used to provide competitive advantage

Target Audience

Directors, managers and staff who are responsible for managing suppliers. This will include:

  • Staff in procurement, operations and finance
  • Those responsible for managing external service providers in areas such as logistics, IT, facilities management and distribution
  • Managers and staff who are responsible for suppliers who provide outsourced services

Training Methods

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

Daily Agenda

1-The root cause of failure

  • A leading consultancy survey of supplier performance
  • Root cause analysis of failure
  • Remedies and key lessons

2- Approaches for finding the best supplier

  • The criterion based approach
  • The "prospectus" tool
  • Fool-proofing supplier selection

3- Best practice processes, tools and techniques

  • Parallels between managing your own organization and managing suppliers
  • Innovative ideas that are rooted in common sense
  • Disciplines, tools and methodologies which guarantee success

4- How world class organizations manage their suppliers

  • Managing the "extended enterprise"
  • Leading examples from manufacturing, financial services and the public sector
  • A case study for course participants to analyze

5- Practical approaches to creating leverage

  • The four pillars on which supplier management should be based
  • Alternative forms of power
  • Supplementing contractual leverage

6- Working without leverage

  • Using relationships as a power substitute
  • Basing a relationship on something other than a contract
  • Rights, remedies and substitutes for leverage

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration. Minimum of 80% of the total course duration.

Quick Enquiry

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Course Rounds : (5 -Days)

Code Date Venue Fees Register
PRO144-09 24-07-2022 Dubai USD 4950
PRO144-010 16-10-2022 Dubai USD 4950
Prices doesn't include VAT

UpComing Date

  • Start date 24-07-2022
  • End date 28-07-2022

  • Country UAE
  • Venue Dubai

Quality Policy

 Providing services with a high quality that are satisfying the requirements
 Appling the specifications and legalizations to ensure the quality of service.
 Best utilization of resources for continually improving the business activities.

Technical Team

BTS keen to selects highly technical instructors based on professional field experience

Strengths and capabilities

Since BTS was established, it considered a training partner for world class oil & gas institution

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