This programme is a 5 day workshop which will guide managers in understanding key components of metric management:

• Management as dynamic application of the functions of Planning, Organizing, Leading and Controlling
• The importance of metrics
• Metrics and Risk Management
• Characteristics of “good” and “bad” metrics and identifying your key metrics
• Managing the metrics by setting up controls and addressing performance deviations constructively and collaboratively

By understanding the importance of monitoring and managing the key numbers in your division each manager will gain key insight into potential risks, deviations and overall performance. Without this knowledge executive oversight will be extremely difficult and inaccurate at best.

The workshops aim to give all managers practical examples, best case scenarios and the necessary skills through interactive group work and feedback.

This programme is a 5 day workshop which will guide managers in understanding key components of metric management:

• Management as dynamic application of the functions of Planning, Organizing, Leading and Controlling
• The importance of metrics
• Metrics and Risk Management
• Characteristics of “good” and “bad” metrics and identifying your key metrics
• Managing the metrics by setting up controls and addressing performance deviations constructively and collaboratively

By understanding the importance of monitoring and managing the key numbers in your division each manager will gain key insight into potential risks, deviations and overall performance. Without this knowledge executive oversight will be extremely difficult and inaccurate at best.

The workshops aim to give all managers practical examples, best case scenarios and the necessary skills through interactive group work and feedback.

Managers, supervisors, department heads, executives

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Day 1: Management in Dynamically Changing Business Environments

• Our VUCA world (understanding Volatility, Uncertainty, Complexity and Ambiguity)
• Changing Views on Management
• Innovation and Lean Strategy
• Planning, Organising, Leading and Controlling

Day 2: Why Measure?

• The Four Disciplines of Execution
• The Art of Setting Objectives
• The Discipline of Aligning Initiatives with Objectives
• The Link between Metrics and Achieving Objectives

Day 3: Which Metrics?

• The Characteristics of a Good Metric
• Lead and Lag Metrics
• Identifying Core Metrics aligning with Objectives

Day 4: Measuring and Managing Risk

• The Importance of Effective Risk Management
• Measuring Risk
• Mitigating Strategies

Day 5: Managing the Metrics

• Establishing a culture of Measurement and Continuous Improvement in teams
• Visualising the Scoreboard
• Setting up Controls to Manage Deviations

TRAINING APPROACH

The primary objective of our training is to ensure that the knowledge acquired is applied successfully, adding real value and making a visible difference to work performance in the business environment. The workshops have a strong focus on an outcomes based approach and are facilitated on a highly interactive basis encouraging active delegate participation using:

• Role-plays
• Break-away sessions
• Relevant business exercises
• Presentations
• Demonstrations
• Questionnaires
• Instant feedback with Mentimeter™
• Discussion activities
• Case studies

High emphasis is placed on learning through ‘doing’ where learners are presented with real life and workplace case studies ensuring delegates develop knowledge and confidence to take their enhanced skills back into the business environment and apply them successfully.

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.

Request Info

Salutation MR Miss ENG DR

Full Name*

Designation

Company*

Country * Egypt Saudi Arabia Ireland UAE France Turkey Bahrain South Africa Nigeria Oman Nethersland United Kingdom Malaysia Kuwait Online Indonesia Qatar Morocco Jordan Switzerland Singapore Spain Italy Uganda

City * Cairo Mansoura Ireland Abu Dhabi Riyadh Dubai Istanbul Manama Abuja Paris Kuala-Lumpur Amsterdam Muscat Salalah Jeddah Dammam Cape Town London Kuwait Online Indonesia Doha Casablanca Marrakesh Singapore Geneva Zürich Amman Barcelona Rome Marbella Milan Uganda Scotland Madrid Jakarta

Email*

Enquiry*

Captcha*

Enter Captcha*

Submit