Course Details

Your Growth, Our Mission

Management in Crises and Difficult Situations
Course Description
The aim of emergency planning is to ensure that the safety of the organization if maintained, as far as possible, during crises and difficult situations. Planning for emergencies provides a sense of predictability about how they will be managed if they occur. This course is prepared to support site leaders in their responsibilities in relation to the management of crises in terms of prevention, preparation, response and recovery.
  • Managers
  • Supervisors
  • Executives
  • Anyone who is or will be responsible for managing teams or individuals

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise

Videos and General Discussions

DAY 1:

  • What is crisis?
  • Background Information
  • Identifying potential crises
  • Assessing the different crisis stages

DAY 2:

  • Making sure the Flow of Communication within the Company/Organization
  • Be effective and efficient in managing the media
  • Case Studies
  • The Gulf Region & Crisis Management

DAY 3:

  • Preparing for crisis
  • Communication as crisis preparation
  • Caring and connecting as preparation for crisis
  • Managing internal and external communication during the crisis

DAY 4:

  • The danger of reputation loss
  • The panic button
  • A definition of leadership
  • What is crisis leadership?

DAY 5:

  • Leadership’s role in a crisis
  • Maintaining control
  • Preparing for crisis
  • Communication as crisis preparation

DAY 6:

  • Dealing with the Media
  • Caring and connecting as preparation for crisis
  • Managing internal and external communication during the crisis
  • Leading during crisis

DAY 7:

  • Forming your team
  • Crisis Psychology
  • Driving decision processes in high-workload situations
  • Clarity of vision and values

DAY 8:

  • Planning with vision and values
  • Achieving effective error management
  • Leadership after the crisis
  • Rebuild and reassure

DAY 9:

  • Review and revise 
  • Restore and reinvigorate
  • Your crisis checklist
  • Are the Right Resources in Place

DAY 10:

  • Checking Your Procedures
  • Contents of Your Crisis Management Manual
  • Your Own Personal Action Plan For Future Development

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.

Request Info

Course Rounds

10 Days
Code Date Venue Fees Action
MAN166-01
2026-04-05
Cairo
USD 9810
Register
MAN166-02
2026-07-12
Dubai
USD 9810
Register
MAN166-03
2026-10-04
Manama
USD 9810
Register
MAN166-04
2026-12-13
Dubai
USD 9810
Register

Prices don't include VAT

Related Courses

Your Growth, Our Mission

Contact Us

Contact us to meet all your inquiries and needs, as our professional team is pleased to provide immediate support and advice to ensure you achieve your goals and facilitate your experience with us in the best possible way.

UAE
1st floor, Incubator Building, Masdar City, Abu Dhabi, UAE
Office
00971-2-6446633
Mobile
00971-50-5419377
E-mail
info@btsconsultant.com
Working Hours
Sun to Fri 09:00 AM to 06:00 PM