Management in Crises and Difficult Situations
Course Description
The aim of emergency planning is to ensure that the safety of the organization if maintained, as far as possible, during crises and difficult situations. Planning for emergencies provides a sense of predictability about how they will be managed if they occur. This course is prepared to support site leaders in their responsibilities in relation to the management of crises in terms of prevention, preparation, response and recovery.
The Training Course Will Highlight ?
Training Objective

  • Acquiring an in-depth knowledge of the key aspects of Strategic Crisis Management
  • Learning how to identify incidents and crises
  • Taking away step-by-step guidance on how to validate plans
  • Learning how to avoid miss-management and prevent the situation from exacerbating
  • Learning how to generate ownership and responsibility by all stakeholders to ensure your organization responds efficiently and effectively

Target Audience

  • Managers
  • Supervisors
  • Executives
  • Anyone who is or will be responsible for managing teams or individuals

Training Methods

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise

Videos and General Discussions

Daily Agenda

DAY 1:

  • What is crisis?
  • Background Information
  • Identifying potential crises
  • Assessing the different crisis stages

DAY 2:

  • Making sure the Flow of Communication within the Company/Organization
  • Be effective and efficient in managing the media
  • Case Studies
  • The Gulf Region & Crisis Management

DAY 3:

  • Preparing for crisis
  • Communication as crisis preparation
  • Caring and connecting as preparation for crisis
  • Managing internal and external communication during the crisis

DAY 4:

  • The danger of reputation loss
  • The panic button
  • A definition of leadership
  • What is crisis leadership?

DAY 5:

  • Leadership’s role in a crisis
  • Maintaining control
  • Preparing for crisis
  • Communication as crisis preparation

DAY 6:

  • Dealing with the Media
  • Caring and connecting as preparation for crisis
  • Managing internal and external communication during the crisis
  • Leading during crisis

DAY 7:

  • Forming your team
  • Crisis Psychology
  • Driving decision processes in high-workload situations
  • Clarity of vision and values

DAY 8:

  • Planning with vision and values
  • Achieving effective error management
  • Leadership after the crisis
  • Rebuild and reassure

DAY 9:

  • Review and revise 
  • Restore and reinvigorate
  • Your crisis checklist
  • Are the Right Resources in Place

DAY 10:

  • Checking Your Procedures
  • Contents of Your Crisis Management Manual
  • Your Own Personal Action Plan For Future Development

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.

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Course Rounds : (10 -Days)

Code Date Venue Fees Register
MAN166-06 19-12-2021 Dubai USD 8910
MAN166-07 13-03-2022 Dubai USD 8910
MAN166-08 24-07-2022 Amsterdam USD 10710
MAN166-09 11-09-2022 Dubai USD 8910
MAN166-010 06-11-2022 Jeddah USD 8910
Prices doesn't include VAT

UpComing Date

  • Start date 19-12-2021
  • End date 30-12-2021

  • Country UAE
  • Venue Dubai

Quality Policy

 Providing services with a high quality that are satisfying the requirements
 Appling the specifications and legalizations to ensure the quality of service.
 Best utilization of resources for continually improving the business activities.

Technical Team

BTS keen to selects highly technical instructors based on professional field experience

Strengths and capabilities

Since BTS was established, it considered a training partner for world class oil & gas institution

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