Course Details
Your Growth, Our Mission
Course Description
This diverse and powerful management development program explores divergent viewpoints and provides forums to debate and discuss complex issues while still being able to run your firm smoothly. In this course attendees will come up with deeper comprehension about relationships between themselves and others. They will have better abilities in transferring their ideas, and should learn how to communicate with people from different cultures and backgrounds effectively. It also covers the most fundamental strategic management techniques for the development of an organization.
The Training Course Will Highlight ?
Training Objective
Target Audience
- Managers
- Team leaders
- Business people
- Merchants
- Anyone interested in communication skills and strategic management
Training Methods
This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;
- Lectures
- Workshop & Work Presentation
- Case Studies and Practical Exercise
- Videos and General Discussions
Daily Agenda
DAY 1:
- Enabling and Managing change
- Strategy, structure and organizational performance
- Process improvement
- Strategy development
- Influencing skills
- The pure styles of management influence
- The influencing model
- Assertiveness
- Delegation
- Building inner confidence
DAY 2:
- Short term and long term objectives
- Making strategies work
- Competitive analysis
- Culture and strategy implementation
- Assessment tools
- Communication in meetings
- Developing your team
- Motivating and rewarding your team
- Managing different groups of workers
- Talent management
DAY 3:
- Priority based budgeting
- Planning and Structuring
- Time management
- Managing e-mails effectivelys
- Interpersonal communication skills
- Communication in person
- Communication in writing
- Creating shareholder value
- Re-imagine customer-supplier relationship
DAY 4:
- Negotiation, persuasion and influence
- Building support for your projects
- Strategic alliance
- Decision making models
- Communication across cultures
- Understanding others better
- Difficult communication situations
- The impact of ethics and values
DAY 5:
- Presentations
- Body language
- Effective listening techniques
- Emotional awareness
- Barriers to effective communication
- Giving and receiving feedback
- Conflict resolution
- Mediation skills
- Dealing with criticism
- Managing stress
- Relaxation techniques
Accreditation
BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.
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Your Growth, Our Mission
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