This training course is designed to give delegates the techniques and procedures they require to gain insight into the behavior of their customers. This insight allows for improved customer service, increased call center efficiency, added cross-sell and up sell opportunities, streamlined sales and marketing processes, reduced costs, and increased customer service satisfaction.
By the end of this course, delegates will be able to:
This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;
BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.
The ability to profile your customers has become an important skill in today’s competitive and customer-oriented business environment. Customer profiling will give your organization the ability to bet ...
Providing services with a high quality that are satisfying the requirements
Appling the specifications and legalizations to ensure the quality of service.
Best utilization of resources for continually improving the business activities.
1st floor, Incubator Buildingو Masdar City, Abu Dhabi, UAE
Sun to Fri 09:00 AM to 06:00 PM
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