By the end of the course each learner will be able to:

• Understand the difference between coaching, counseling and mentoring
• Understand clearly the roles of the mentor and mentee
• Confidently set up and oversee a mentoring agreement
• Make use of the latest mentoring models and styles to structure and make your meetings more effective
• Identify and avoid the common pitfalls of mentoring
• Have a personal action plan to apply learning back on the job

Supervisors and managers who want to gain the knowledge, skills and attitudes needed to be successful in coaching and mentoring their employees.

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Below you will find a proposed course outline detailing all the topics covered on the training programme.

TOPIC 1: BECOMING A MENTOR

• Mentoring versus coaching versus counselling
• The role of the Mentor and Mentee; Benefits for both;
• Skills and qualities of a good mentor
• Considerations - Frequency & method of contact; Duration; Confidentiality; Expertise

TOPIC 2: THE MENTORING PROCESS

• Setting up a successful mentoring arrangement
• Beginning and managing the mentoring relationship
• Structuring meetings to ensure effectiveness
• Useful models, tools and techniques

TOPIC 3: DEVELOPING YOUR MENTORING ABILITY/SKILLS

• Self - assessment of your own mentoring style
• Motivating your mentee
• Dealing with conflicts/challenges
• Evaluating your effectiveness

TOPIC 4: PERSONAL ACTION PLAN

• Recognising areas that you need to build on
• Developing your personal action plan

BTS attendance certificate will be issued to all attendees completing a minimum of 80% of the total course duration.