Day 1: Organizational Behavior & Challenges
- What are organizations?
- Why do organizations exist?
- What is Organizational Behavior?
- A Framework for Management and Organizational Behavior
- Current Management challenges, thinking, ethics and change
- The development of modern management thinking Ethics and Corporate Social Responsibility
- The Performance Imperative
- Pervasive Organizational Change
Day 2: Individuals in Organizations
- Personality and Individual Differences
- Perception and Attitude Formation
- Motivation and Engagement
- Theories of Motivation Rewards and Recognition
Day 3: Interaction in Organizations
- Leading and Managing
- Comparing Management and Leadership
- Groups and Teams and Organizations
- Group formation, structures, development and cohesion
- Communication within Organizations
- Problem Solving and Decision Making within Organizations
- Conflict: Sources, Forms and Consequences of organizational conflict
- Negotiation in Organizations
Day 4: Formal Systems in Organizations
- Organization Structure and Determinants
- Principles and challenges of Designing Organization Structure
- Models of Structural Development and Organizational Life Cycles
- Control, Technology and Job Design
- Complexity, Change and Organizational Development
- Approaches to Organizational Change and the Role of the Change Agent
- Human Resource Management and Learning
- The models of Human Resource Management and role within Organizations
- The Learning Organization and beyond
- Theories about Learning and Knowledge Management
- People Management – Issues and Activities
- The Relationship between Organizational Development, Human Resource Management and Learning
Day 5: Informal Systems and Dynamics within Organizations
- Defining Organizational Culture: Levels, Dimensions and Determinants
- Changing Organizational Culture and Managing Cultural Differences
- Organizational Power, Influence and Politics
- Relationships in Organizations
- Organizational Fairness and Justice
- Trust in Organizations