Participants attending the Improving Productivity through Quality Enhancement & Cost Reduction training course will develop the following competencies:

• Understanding the importance of enhancing productivity
• How to analyze the “actual” reasons why desired outcomes are not met
• Cost analysis techniques
• Eliminating wasteful activities
• Improving quality through personal diligence
• Root cause analysis and taking appropriate action

BTS’s Improving Productivity through Quality Enhancement & Cost Reduction training course aims to help participants to achieve the following objectives:

• Advantages of cost reduction
• Cost of good quality
• Internal failure costs and external failure costs
• Failure costs of poor quality
• Quality improvement initiatives
• Understanding of people vs. process issues
• Implementing appropriate activities to enhance productivity

This BTS Improving Productivity through Quality Enhancement & Cost Reduction training course is specifically designed for business leaders and senior management team members who have a desire to improve the way in which their businesses are run with a focus on continuous improvement in the value chain leading to cost reductions and enhanced efficiency.

Because of the universality of the principles and techniques covered, the course will also be of value to anyone involved in a quality function or directly or indirectly involved in a cost or profit center; regardless of their professional background or industry they operate within.

Day 1: Examine the Areas where Productivity can be improved

• The importance of productivity
• Why productivity matters
• Theory of productivity:discovering and putting to work the ideas and values
• The importance people vs. processes
• The essential elements of increasing workforce productivity

Day 2: Internal Analysis Methodologies

• Quality analysis and quality control methods
• Conducting a productivity and efficiency analysis
• Analysis of human asset productivity
• Plant/Equipment productivity analysis
• Conducting a productivity SWOT analysis

Day 3: Diagnosis of Causes and Effects

• Establishing a base line
• Understanding the various root causes analysis(RCA) methods
• Application of root cause analysis in improvement of product quality and productivity
• Identifying and using critical success factors
• Internal and external benchmarking

Day 4: Quality Improvement and Cost Reduction Methods

• Implementing cost reduction strategies
• Corrective & Preventive Action Management (CAPA)
• Implementing Lean and Agile philosophies
• Introduction to Six Sigma
• Eight case studies that show you can improve quality while also saving money

Day 5: Continuous Improvement and Managing Resistance to Change

• Principles of the continuous improvement model
• Implementing a Kaizen System
• Working with the Deming Cycle / Shewhart Cycle
• The process for improving your people management skills
• Understanding and managing resistance to change

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration