At the completion of this course, learners will be able to

• Know important terminologies, guidelines, practices, assessment techniques to effectively management tangible assets under facilities management
• Keep abreast of sustainability concepts and assessment techniques under waste management,
  water management, energy management etc., and ensure legal compliance
• Recognize, evaluate and manage human, political, social, economic and industry factors affecting facility management and strategically align facility management with the organization
• Apply tools and techniques to planning, coordinating, implementing, evaluating and closing out facility management projects.
• Understand and employ financial and business aspects such as capital budgeting, financial analysis & reporting, procurement contracting etc.,
• Apply various metrics, steps, assessment tools and techniques in quality,risk ,information and technology management

Certified Facility Manager (CFM) training course is ideal for:

• Individuals who desire to enter the facilities management profession
• Professionals who are involved in the design or management of facilities, building operations, maintenance operations, construction, or occupational safety

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Day 1-Workplace environment

• Occupant services
• Occupant health, safety and security
• Buildings, building systems, infrastructure, and grounds
• Furniture, fixtures, and equipment
• Physical safety and security
• Operations and maintenance processes
• Work management support systems
• Renewals and renovations
• Eliminating team impediments
• Managing virtual team

Day 2-Strategic planning and alignment with the demand organisation

• Policies, procedures and compliance
• Individual and team management
• Leadership
• Relationship and conflict management
• Change management
• Corporate social responsibility
• Political, social, economic, and industry factors affecting facility management

Energy management

• Water management
• Materials and consumables management
• Waste Management
• Workplace and site management

Day 3-Facility Information Management and Technology Management

• Data collection and information management
• Information protection and cyber-security
• Technology needs assessment and implementation
• Maintenance and upgrade of technology systems

Day 4-Risk management & communication

• Risk management planning
• Emergency preparedness, response and recovery
• Facility resilience and business continuity
• Planning
• Delivery
• Evaluation

Day5-finance and business

• Operational and capital budgeting
• Evidence-based decision-making process (e.g. business case)
• Procurement (e.g. purchasing, sourcing of goods and services)
• Contracting
• Financial analysis and reporting

Real estate strategies

• Real estate assessment, acquisition, and disposal
• Real estate asset management
• Space management
• Major projects and new construction

BTS attendance certificate will be issued to all attendees completing a minimum of 80% of the total course duration.

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