At the end of the training/workshop, delegates will have good knowledge about advanced TapRoot Techniques include:

• Cognitive Interviewing- an advanced interviewing technique that helps the interview recall for more information.
• Change Analysis- an information collection and analysis technique that compares successful performance to the incident or reliable equipment performance to unreliable equipment to discover problems.
• Safeguards Analysis- a method to evaluate defenses, identify casual factors, and improve corrective action.
• Critical Human Action Profile (CHAP)- an information collection method used to develop a detailed profile of a specific task involved in a human error caused incident.
• Equifactor Equipment Troubleshooting- expanded equipment troubleshooting tab;es from equipment reliability expert Heinz Bloc

The TapRoot Advanced Root Cause Analysis Team Leader Training is for those who want to learn the essential and advanced TapRoot techniques and to use the TapRoot Software (by using it in training).

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions
• 70% Practical & 30% Theoritical

Day One

• Class Introductions and TapRooT® Introduction
• TapRooT® System Overview – What You’ll Be Learning
• SnapCharT^® Basics – Gathering Information
• SnapCharT® Exercise – Practice
• Causal Factors – Identifying the Errors
• Root Cause Tree® – Eliminating Blame
• Root Cause Tree® Exercise – On Your Own
• Corrective Actions – Developing Fixes
• Corrective Action Exercise

Day Two

Software Tips

• Generic Causes – Systemic Problems
• Enhanced Corrective Actions
• Preparing for Your Investigation
• Collecting Information
• Interviewing
• Interviewing Exercise
• Interviewing Exercise (RCA)

Day Three

Management System & Changing Behavior

• Equifactor®
• Human Engineering
• CHAP & Exercise
• Change Analysis
• Change Analysis Exercise
• Improving Procedures
• Putting It All Together
• Work Direction & Exercise

Day Four

Human Factors Jeopardy

• Proactive Improvement
• Auditing Using Safeguard Analysis
• Water Hammer Exercise
• Analyzing Training Problems
• Grading Investigations
• Presenting to Management
• Frequently Asked Questions
• Start Final Exercise (SnapCharT^®)

Day Five

Final Exercise: Safeguards Analysis

• Final Exercise: Define Causal Factors
• Final Exercise: Find Root Causes
• Final Exercise: Find Generic Causes
• Final Exercise: Develop Fixes
• Final Exercise: Presentations

BTS attendance certificate will be issued to all attendees completing a minimum of 80% of the total course duration.