Course Details

Your Growth, Our Mission

Leadership in Complexity
Course Description
The world has seen a dramatic and rapid change, leading to increased uncertainty and complexity. New Leadership methods are now focused on overcoming this by providing clarity and understanding to meet today’s challenges. This highly participative training course will help you to cultivate your leadership skills to lead in complex situations. This leading-edge training will look at how, as a Leader, you need to remove the complexity in the workplace to allow your people to operate at their maximum potential and performance. The expectation Gen Z and Gen Alpha, (who will succeed Gen Z) will demand a less complicated world. In addition to developing the right mindset, you will learn to utilize key interpersonal skills, problem solving and team knowledge and expertise to lead through complex issues. This is essential training to future-proof your Leadership development.

Participants attending the Leadership in Complexity training course will develop the following competencies:

    • Remain proactive, focused and in control in complex situations
    • Increasing your thought process to clarify issues and problems
    • Gain the best from others/team by removing complexity in the workplace
    • Plan for future complexity and overcome these challenges

Participants attending the Leadership in Complexity training course will develop the following competencies:

    • Remain proactive, focused and in control in complex situations
    • Increasing your thought process to clarify issues and problems
    • Gain the best from others/team by removing complexity in the workplace
    • Plan for future complexity and overcome these challenges

This course is open to a number of professionals interested in how to lead in complex and uncertain environments, and will suit:

    • Directors
    • Senior Managers
    • Managers

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

    • Lectures
    • Workshop & Work Presentation
    • Case Studies and Practical Exercise
    • Videos and General Discussions

Day 1 - Leadership in the New World Dynamics

    • The new world and impact of the 4th Industrial Revolution
    • New Leadership v Traditional Leadership: taking the best ideas
    • Complexity: how complex is complex?
    • Occam’s Razor: principle of non-complexity
    • Agile Leadership: fundamentals and principles
    • The VUCA World: Volatility, Uncertainty, Complexity and Ambiguity

Day 2 - Developing A Mindset for Innovation

    • How the 3 minds work together (conscious, subconscious and unconscious)
    • Understanding the Mental process for solving problems
    • Calming the mind to think productively in complexity and crisis
    • Challenging ‘normal’: the Alternative Box
    • Solution Focused approach for dynamic situations
    • The power of visualisation to focus thoughts and actions

Day 3 - From Complex to Clarity: Communicating Clearly

    • Using the right questions and the 3C’s to gain clarity
    • Understanding through Active Listening
    • The importance of why in communication: solution and vision
    • Applying the 3 factors needed to motivate actionable tasks
    • Goal, Aim, Objective and Target method for clear purpose
    • Overcoming objections and negative phrases to gain clarity

Day 4 - Leading your Team through Complexity

    • Providing clear and specific team objectives
    • Clarity of Roles using RACI
    • Six-sigma and Kaizen techniques in team empowerment
    • Advanced technique for innovative ideas and solutions
    • Applying the Effective Decision-Making formula
    • Using the Decision-Making Tunnel for optimum results

Day 5 - What’s Next?: the future you will Lead

    • The Virtual Workplace
    • Gen Z and Gen Alpha: impact on the workplace
    • Leading thoughts on future work
    • AI and approach to solving complex problems
    • Workplace approaches by leading organisations
    • Summary and review

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.

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Course Rounds

5 Days
Code Date Venue Fees Action
MAN235-01
2026-05-03
Dubai
USD 5450
Register
MAN235-02
2026-07-05
Dubai
USD 5450
Register
MAN235-03
2026-09-13
Cairo
USD 5450
Register
MAN235-04
2026-11-01
Manama
USD 5450
Register

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Your Growth, Our Mission

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