Participants attending the Leadership in Complexity training course will develop the following competencies:

• • Remain proactive, focused and in control in complex situations
  • Increasing your thought process to clarify issues and problems
  • Gain the best from others/team by removing complexity in the workplace
  • Plan for future complexity and overcome these challenges

This Leadership in Complexity training course aims to enable participants to achieve the following objectives:

• • Techniques to remove complexity in situations and the workplace
  • Skills to simplify processes and systems
  • Able to be more effective and efficient in your work approach
  • Become flexible to new situations
  • Develop your ability to cope in times of complexity and crisis
  • Plan for the future through pro-active development

This course is open to a number of professionals interested in how to lead in complex and uncertain environments, and will suit:

• • Directors
  • Senior Managers
  • Managers

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

Day 1 - Leadership in the New World Dynamics

• • The new world and impact of the 4th Industrial Revolution
  • New Leadership v Traditional Leadership: taking the best ideas
  • Complexity: how complex is complex?
  • Occam’s Razor: principle of non-complexity
  • Agile Leadership: fundamentals and principles
  • The VUCA World: Volatility, Uncertainty, Complexity and Ambiguity

Day 2 - Developing A Mindset for Innovation

• • How the 3 minds work together (conscious, subconscious and unconscious)
  • Understanding the Mental process for solving problems
  • Calming the mind to think productively in complexity and crisis
  • Challenging ‘normal’: the Alternative Box
  • Solution Focused approach for dynamic situations
  • The power of visualisation to focus thoughts and actions

Day 3 - From Complex to Clarity: Communicating Clearly

• • Using the right questions and the 3C’s to gain clarity
  • Understanding through Active Listening
  • The importance of why in communication: solution and vision
  • Applying the 3 factors needed to motivate actionable tasks
  • Goal, Aim, Objective and Target method for clear purpose
  • Overcoming objections and negative phrases to gain clarity

Day 4 - Leading your Team through Complexity

• • Providing clear and specific team objectives
  • Clarity of Roles using RACI
  • Six-sigma and Kaizen techniques in team empowerment
  • Advanced technique for innovative ideas and solutions
  • Applying the Effective Decision-Making formula
  • Using the Decision-Making Tunnel for optimum results

Day 5 - What’s Next?: the future you will Lead

• • The Virtual Workplace
  • Gen Z and Gen Alpha: impact on the workplace
  • Leading thoughts on future work
  • AI and approach to solving complex problems
  • Workplace approaches by leading organisations
  • Summary and review

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.

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