Course Details
Your Growth, Our Mission
Course Description
The FMP can help you gain a competitive advantage and improve your job performance through education and recognition. You will build practical skills you can apply to your job immediately, resulting in cost-savings and added value to your organization through one of a kind compressed 5-day FMP program which will save you a valuable time, while retaining the same top quality insights you get with standard 5-day FMP program.
The Training Course Will Highlight ?
Training Objective
With attending this course, you will earn professional credibility and recognition from current and potential employers, clients, work teams and peers. You will be one step closer to earning your CFM (Certified Facility Manager®) credential by taking up to three years off of your CFM experience requirement.
Target Audience
This highly practical and interactive course has been specifically designed for:
- Facility management practitioners looking to increase their depth-of-knowledge in the foundational FM topics deemed critical by employers.
- Individuals who are transitioning into the FM profession.
- Related-industry practitioners such as architects, designers and safety engineers.
- Facility-related product and service providers.
- Students entering the profession from colleges, universities, certificate or technical programs.
- Experienced FMs intending to pursue the CFM credential.
Training Methods
This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;
- Lectures
- Workshop & Work Presentation
- Case Studies and Practical Exercise
- Videos and General Discussions
Daily Agenda
DAY ONE
Operations and Maintenance
- Introduction to Operations and Maintenance
- Operations and Maintenance Overview
- Begin with a Plan Assess Facility Needs
Assess Condition of Building Structure
- Assess Exterior Structures and Elements
- Assess Condition of Building Systems
- Assess Interior Furnishings, Fixtures and Equipment
- Assess Grounds
Manage/Oversee Operations and Maintenance of Building, Systems and Equipment
- Acquire Systems, Materials and Equipment
- Install Systems, Materials and Equipment
- Maintain Systems, Materials and Equipment
- Operate Building Systems and Equipment
- Replace Systems, Materials or Equipment
DAY TWO
Manage/Oversee Occupant Services
- Recognize Required Occupant Services
- Develop Usage and Service Level Guidelines
- Prepare and Execute Modifications to Occupant Services
Select the Best Resources
- Develop Maintenance and Occupant Service Specifications
- Select Competent Service Providers (Staff or Contract)
- Negotiate Service Level Agreements
- Monitor Work/Service Performance
- Resolve Contract Disputes
Measure Operations and Maintenance Performance
- Determine Life-Cycle Cost
- Monitor Use and Performance of Facilities
- Monitor Occupant Satisfaction
DAY THREE
Project Management
- Introduction to Project Management
- Facility Management Projects and Project Management
- The Project Manager
- Project Management Processes and Models
Define Projects
- Define Phase and Project Inputs
- Define Project Purpose
- Perform Programming
- Create Project Charter and Project Objectives Statement
Plan Projects
- Design Deliverables or Space
- Create Project Management Plan
- Plan Team and Resources
Manage and Oversee Projects
- Acquire Team and Resources
- Execute and Control Project
Close Projects
- Accept Deliverables or Occupy Space
- Close Contracts and Project and Evaluate Outcomes
DAY FOUR
Finance and Business
- Finance and Business in the Facility Organization
- The Importance of Being Finance- and Business-Aware
- Financial Terminology
- Fundamental Accounting Concepts
Financial Management of the Facility Organization
- Budgets and Budgeting Basics
- Financial Statements
- Business Cases, Supporting Documentation and Financial Reports
- Fundamental Cost Concepts
- Analyzing and Interpreting Financial Documents
- Cost-Containment Strategies
- Chargebacks
Procurement in the Facility Organization
- Procurement Procedures
- Procurement and Facility Management Outsourcing
Contracts in the Facility Organization
- Contract Development, Management and Oversight
- Contract Administration
- Analyzing and Interpreting Financial Contract Elements
- Resolving Vendor Conflicts
DAY FIVE
Leadership and Strategy
- Plan Strategically
- Introduction to Strategic Planning
- Align Facility’s Strategic Requirements to Entire Organization’s Requirements
- Develop and Implement a Strategic Planning Process
- Develop a Strategic Facility Plan or Facility Master Plan
- Implement Strategy Using Tactical Plans
Lead and Manage the Facility Organization
- Introduction to Leadership and Management
- Theories of Individual Behavior and Leadership
- Lead, Inspire, Influence and Manage the Facility Organization
- Advocate for Facility Management Needs and Priorities
- Organize and Staff the Facility Function
- Develop Effective Teams
- Develop, Implement and Evaluate FM Policies, Procedures and Practices
- Clarify and Communicate Responsibilities and Accountabilities
- Resolve Conflicts
Provide Leadership to the Entire Organization
- Promote, Encourage and Adhere to a Code of Conduct
- Develop and Manage/Oversee Relationships
- Ensure Compliance with Corporate Social Responsibility Policies
Accreditation
BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.
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