Course Details

Your Growth, Our Mission

Understanding the Training Process: Skills for Effective Training Practices
Course Description
This course will ensure that you are equipped with the essential skills to give expert support in the planning, preparation, conducting and evaluation of training events. It provides a good knowledge of training processes, evaluation best practices and the interpersonal skills necessary to build positive relationships. An effective training administrator coordinates the administrative activities of the training function, maintaining and developing information systems to enable the department to operate proactively in employees’ development and training.

This program specifically covers all the main areas of analysis including training measurement and evaluation. The candidates will have a complete set of analysis tools and many worked examples, which can be easily applied in the work place. These tools are essential to any training function particularly if you are looking for ways to add value or contemplating becoming a profit center. The course highlights are:

  • Conducting TNA
  • Importuning Training Process
  • Understanding Unique Challenges
  • Designing Effective Solutions
  • Managing the Training Service
  • Verifying Customer Expectations
  • Offering Recommendations

This program specifically covers all the main areas of analysis including training measurement and evaluation. The candidates will have a complete set of analysis tools and many worked examples, which can be easily applied in the work place. These tools are essential to any training function particularly if you are looking for ways to add value or contemplating becoming a profit center. The course highlights are:

  • Conducting TNA
  • Importuning Training Process
  • Understanding Unique Challenges
  • Designing Effective Solutions
  • Managing the Training Service
  • Verifying Customer Expectations
  • Offering Recommendations

Training Managers, Training Controllers & Administrators, Training Coordinators, and Training Managers’ Secretaries, Training Assistants, Training Officers, HR Specialists, Generalists & Personnel, Succession Planers and those responsible for people development.

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

Role of Today’s Training Analyst/Controller/Coordinator/Administrator

  • What value does training offer
  • The need for training to produce measurable results
  • It’s vital to know who your customer is
  • Establishing a training process that works and is auditable
  • Mastering training costs and budgets
  • Managing and being accountable for training expenditure
  • Adding value through training activities
  • The role of the training Analyst/Controller /Coordinator/Administrator

Establishing Training Needs

  • Identifying training needs at individual, departmental and organizational levels
  • The structure of training plans and how to administer them
  • Understanding the training cycle/process and supporting system
  • Awareness of different learning styles and how to provide for them

The Training Process/Cycle

  • How training is identified
  • New and easier approach to Training Needs Analysis
  • How to cost training - easy method
  • Keeping accurate training records
  • How to prioritize all training
  • Prioritizing training
  • How much value is in training

Training Requirements: Competency & Performance

  • History of Competency
  • How competencies are constructed
  • How much training comes from competency requirements
  • Measuring before and after results of competency based training
  • What is performance
  • Types of performance based training
  • How to measure and evaluate performance based training

Getting the Best from Internal & External Training Providers

  • Understanding learning objectives
  • How to write learning objectives
  • Short cut easy way to write competency based learning objectives
  • How would you measure performance based learning objectives
  • Should high level training results be rewarded?
  • A professional evaluation tool should you need one

Managing Training Events & Dealing with Suppliers

  • Identifying unusual training needs and possible solutions
  • Negotiating the best deal for your needs
  • Organizing travel and accommodation
  • Checklists for training rooms
  • Training evaluation : internal and external
  • How to specify training if you use external providers
  • Formulating a personal action plan

Measuring & Reporting Training Results

  • Maximizing and controlling training activities
  • The new leadership role of training
  • Dealing with uncertainty during training
  • What is the role of end of course questionnaires?
  • Your actions when returning to work

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.

Request Info

Course Rounds

5 Days
Code Date Venue Fees Action
HR169-01
2026-05-03
Dubai
USD 5450
Register
HR169-02
2026-08-09
Marrakesh
USD 5950
Register
HR169-03
2026-10-11
Dubai
USD 5450
Register
HR169-04
2026-12-21
Amsterdam
USD 6950
Register

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Your Growth, Our Mission

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