Key points of the week include:

• Mastering the training cycle – getting the complete picture of what training does
• Learn how training needs analysis and training evaluation work
• Appreciate the career structure in training and what’s involved in career development
• Learn about how to set learning objectives and understand adult learning
• Understand talent management & succession planning
• Learn how to conduct a cost-benefit analysis and calculate training ROI

At the end of this course delegates will be able to:

• Describe the training cycle and its application in the modern training and development department (knowledge)
• Discuss the limitations and advantages of a competency based approach to training (comprehension)
• Calculate a training cost benefit and/or a training return on investment (ROI) (application)
• Differentiate between training, learning and talent management (analysis)
• Design a course outline utilizing Blooms taxonomy for educational objectives (synthesis)
• Defend training decisions based on cost-benefit analysis (evaluation)

This course is specifically aimed at showing you the professional way to approach training and development. Therefore it is suitable for:

• New and existing training coordinators
• New and existing training specialist
• Those involved in training or HR administration
• Training personnel who need to update their skills
• Human Resource (HR) professionals and HR Business Partners
• Talent Managers
• Those involved in nationalization programs
• Supervisors or technical staff (including engineers) who train others and who need a good understanding of how training works

Dynamic presentations support each of the topics together with interactive trainer lead sessions of discussion. There will also be numerous practical sessions where participants have the opportunity to participate and experience topics taught. Case studies, DVD’s, small group work, exercises and coaching will be used to facilitate learning.

DAY 1

The role and function of today’s training departments

• Introduction and program objectives
• Why do we need to train anyone?
• The role of training and activities covered
• Roles in training – exercise
• The training cycle (Analysis, Design, Develop, Conduct, Evaluate)
• How Adults Learn: Andragogy
• The Conscious Competence Model
• Assessing your own learning style

DAY 2

Training Needs Analysis (TNA) and Competency Based Training (CBT)

• What is training needs analysis?
• Identifying and meeting learning needs
• How TNA techniques helped – case study
• TNA practical exercise
• How to prioritize training needs
• Brief overview of DIF analysis
• Competency based training (CBT) - the debate
• How competencies are constructed –practical exercise

DAY 3

Learning Objectives & Testing

• Understanding learning objectives
• Learning strategies
• Writing objectives using bloom’s taxonomy
• Revised taxonomy
• The role of testing in training
• Key properties that psychometric tests should have
• Personality questionnaires and their limitations
• Aptitude and ability tests

DAY 4

Training Evaluation - Completing the Cycle 

• What is training evaluation
• Kirkpatrick's Levels of Evaluation
• Measurement
• Reaction evaluation - end of course reviews
• The performance grid
• Showing the benefit of evaluated training – formula to use
• Calculating a Cost-benefit
• Return on Investment (ROI)

DAY 5

Talent Management & Essential Training Administration Issues

• Talent management - explored
• Succession Planning, Mentoring & Coaching
• Nationalization Programs
• Managing the training function
• Training records and administration
• External and/or internal training decisions
• Training room set-up
• Personal Action Planning

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.