This course offers a deep-dive into HPI topics, presented in an engaging, interactive, and easy-to-apply way.

• Knowing the origins and major theories of HPI
• Being able to examine and apply analysis models to determine the performance gap and its root causes
• Learning how to evaluate the impact of solutions
• Outlining a strategy for selecting solutions that address the root causes of performance gaps
• Identifying standard practices and relationships engaged in by performance consultants
• Learning how to lead the design and development of solutions

• Team leaders
• Project managers
• Supervisors and team members
• Anyone who is or will be responsible for managing teams or individuals
• Anyone involved in HR planning

This interactive training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

DAY 1:

• Coaching and counseling
• Your role and the role of others
• Key skills of an effective coach
• A structured approach to coaching
• Management of self and time
• Understanding how well you use your time
• Identifying your key result areas
• Prioritizing your activities
• Planning and scheduling your work

DAY 2:

• Top tips on time management
• Effective management of meetings
• Preparing for the meeting
• Facilitating the meeting
• Managing the follow-up
• A checklist on meeting skills
• The legal framework
• Statutory employment rights

DAY 3:

• Defining employment status
• Agency workers
• Contractors' staff
• How Employment Tribunals determine the status
• Managing agency workers, contractors and self-employed
• Employment Equality 
• Age discrimination

DAY 4

• Direct and indirect discrimination
• Managing attendance
• The legal dimension
• Procedure for dealing with long-term absence
• Return to work interviews
• Medical certificates
• Unfair dismissal
• Types of dismissal

DAY 5:

• Automatically unfair dismissal
• Compensation - current developments
• Rights of representation
• Disciplinary procedures
• A fair disciplinary procedure
• Understanding the new legislation
• Dealing with conduct and capability
• Employees' rights

BTS attendance certificate will be issued to all attendees completing a minimum of 80% of the total course duration.