In this program you will look in-depth at the factors that impact on human failure:

• Organizational aspects that influence human failure
• Task factors that will increase or decrease human failure
• Individual factors that will impact on human failure
• How to develop a positive Safety Culture

Participants attending the program will:

• Understand what behavior is?
• Know why people are prepared to take unnecessary risk
• Be able to observe and assess behavior at work
• Understand ‘latent’ and ‘active’ failure
• Know how to change at risk behavior (latent and active).
• Know how to introduce these tools into their organization
• How improve risk perception within the organization
• Know the seven main categories of human failure
• Know what a safety culture is and how can it be measured and improved;
• Know how to conduct a Safety Culture survey and develop action plans & create continuous improvement

• Line managers at all levels and disciplines in the organization
• HSE Advisors
• No previous experience in health and safety or behavioral safety is necessary.
• Adequate guidance is given during this program through individual and group activity.

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Developing health & Safety management systems to incorporate a behavioral approach

• Program introduction: delegate and tutor introductions; Program objectives
• Historical overview of health and safety performance
• Introduction to HSE Management Systems (Plan, Do, Measure and learn)
• Task-based risk assessment and why it doesn’t always work
• Introduction to human error
• The 7 different types of human error
• Overview of Task, organization and Individual aspects that influence human factors
• Case study and syndicate exercise: Challenger & Columbia disasters
• Report back and review

Tasks Aspects that influence human factors

• in depth look at the task aspects that influence human factors
• What shapes and models perception
• A theoretical model of perception at work
• Case studies Kings Cross sub-way fire & Bradford City football club fire
• Analytical techniques for assessing risk perception
• Syndicate exercise
• Report back and review

Organizational aspects that influence Human factors

• Roles and accountabilities
• The effect of group pressure on individuals
• Organizational pressure (real and perceived)
• Syndicate exercise (Lessons from Longford compared with Lessons from Flixbourough)
• Changing styles for changing behavior
• Review

Individual aspects that influence human factors

• Introduction to behavioral observations
• Observation systems
• Syndicate exercise Zeebruge sea disaster and Channel Tunnel rail incident;
• Introduction to culture in the workplace
• Measuring HSE culture (Triangulation using Survey, Interviews and direct observation and feedback)
• Safety Culture Maturity Model
• Action planning for improving culture
• Review

Accident analysis case study

• Investigate an incident in the light of Task, Organization and Individual aspects of Human factors
• Review Health and safety management systems in the light of human factors
• Case Study: Piper Alpha offshore disaster working in small groups on accident analysis
• Preparation of action plans, planning and implementing
• Report back and discussion
• Personal action plans, program review and the way ahead

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.