Course Details

Your Growth, Our Mission

Developing Core Skills For Administrators & Secretaries
Course Description
This course aims to help you raise your efficiency levels and develop skills that will help you build your career. You’ll develop core skills needed for success. These skills will help you improve your confidence and ability to work on your own or as part of a multi-disciplinary project team.

. You will learn essential tools for personal development in five key areas:

  • Personal effectiveness
  • Interpersonal communications
  • Contributing to a team
  • Self-discipline & emotional control
  • Results-oriented time management 

. You will learn essential tools for personal development in five key areas:

  • Personal effectiveness
  • Interpersonal communications
  • Contributing to a team
  • Self-discipline & emotional control
  • Results-oriented time management 

Administrative Personnel, Supervisors, Administration Officers, Administrators, Secretaries, Administrative Personnel, Clerks, Document Controllers, Executive Secretaries, Administrative Assistants, Assistant Controllers, Data Loaders, Camp Admins, Projects Administrators, Technical Assistants, Office Managers, existing or prospective office managers, senior administrators and supervisors of junior level employees, anyone involved in office management and administration skills and practices

Personal Effectiveness

  • Your Brain Skills: The Brains behind a Business
  • Thinking about reading
  • How to be a 'successful' reader
  • Reading strategies: the theory
    • Thinking about note-making
    • How to make notes quickly and effectively using mind mapping
    • Practice using mind mapping

Personal Effectiveness

  • Reading at work
  • Combining fast reading and mind mapping skills to increase effectiveness
  • Memory magic: introduction to memory systems
  • Memory linking
  • Memory journeys
  • Remembering names and numbers
  • Memory at work

Effective Inter-Personal Communications

  • Barriers - and their solutions
  • Body language/building rapport
  • Keys to relationships
  • Self-image and self esteem
  • Getting your point across: know what to say and when to say it
  • Managing feelings; managing other people
  • Listening and questioning

Time Management, Planning & Problem Solving

  • Results-orientated time management
  • Outcome planning for better results
  • Can anyone be creative?
  • Practical approaches to problem solving
  • Prioritization and planning periods
  • Getting things done
  • Identifying and dealing with time-wasters

Your Personal Skills-Set

  • Your role and job in the context of any organization
  • Using Core Skills in the real world
  • Thinking and working in groups
  • Better meetings
  • How to change habits of a lifetime

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.

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Course Rounds

5 Days
Code Date Venue Fees Action
ADM119-01
2026-05-03
Manama
USD 5450
Register
ADM119-02
2026-07-19
Amman
USD 5450
Register
ADM119-03
2026-09-20
Dubai
USD 5450
Register
ADM119-04
2026-12-20
Dubai
USD 5450
Register

Prices don't include VAT

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Your Growth, Our Mission

Contact Us

Contact us to meet all your inquiries and needs, as our professional team is pleased to provide immediate support and advice to ensure you achieve your goals and facilitate your experience with us in the best possible way.

UAE
1st floor, Incubator Building, Masdar City, Abu Dhabi, UAE
Office
00971-2-6446633
Mobile
00971-50-5419377
E-mail
info@btsconsultant.com
Working Hours
Sun to Fri 09:00 AM to 06:00 PM