The course will be also covering the human factors & how participants overcome resistance to change.

By the end of the program, participants will be able to:

• Analyze the basic concepts and steps in work simplification.
• Practice the use of flow charts, office layout charts and work distribution charts.
• Simplify complicated procedures as part of a number of case studies.
• Analyze and distribute work allocated to employees in an organizational unit.
• Justify how the simplification of work procedures will increase individual and organizational productivity.

Managers, supervisors and employees who are involved in the design or simplification of procedures as well as end users.

The Management Process in Perspective

• Planning the Work
• Organizing and Allocating Resources
• Directing and Controlling Individual and Organizational Performance

The Organizing Function

• The Organizing Process
• Principles of Organizing
• Designing Organizational Charts
• The Direct Link between Charts and Procedures

Policies and Procedures

• Definitions and Concepts
• Signs of Complicated Procedures
• Importance and Goals of Procedures

Work Flow Techniques in Offices

The Stages of Work Simplification

The Use of Flow Charts in

• Simplification of Procedures
• Info Processing Flow Charts
• Simple Process Flow Procedure Charts
• Multi Column Flow Process Charts
• Preparing and Analyzing Flow Charts

Simplifying Procedures and Recommending Changes

Concept and Importance of Work Simplification

• Preparing and Analyzing a Work Distribution Chart
• Re-allocation of Workload and Redistribution of Jobs

Office Design and Layout

• Redesigning Offices by Using Office Layout Charts
• Simplification of Office Paperwork

Work Simplification Supporting Tools

Simplification of Procedures to Improve Productivity

• Reducing Wastage in Human Effort, Time, Space, and Material

Improving the Employees' Efficiency and Effectiveness

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.