This course gives essential and in-depth practical techniques that will enable you to excel at your workplace. During this course, you will learn multi-disciplined best practices such as how to be a better business writer and a master communicator. This course also focuses on the importance of providing exceptional internal and external customer service and the impact of doing this.
By the end of this course delegates will learn how to:
Administrative Personnel, Supervisors, Administration Officers, Administrators, Secretaries, Administrative Personnel, Clerks, Document Controllers, Executive Secretaries, Administrative Assistants, Assistant Controllers, Data Loaders, Camp Admins, Projects Administrators, Technical Assistants, Office Managers, existing or prospective Office Managers, records and information managers, Senior Administrators and Supervisors of junior level employees, anyone involved in office management and administration skills and practices
Moreover, you will thoroughly have the chance to discuss the effects of stress at the workplace and ways to turn them to an advantage. You will also learn how mastering your effective usage of time will inevitably enhance your productivity and lower your stress level. Another topic you will explore is how you can organize and run an effective and professional meeting. Finally, you will learn in detail, how you can improve your phone handling capabilities.
The Role of the Office Manager and Administrator
Effective Verbal and Written Communication Skills
Serving the Internal and External Customer
Stress Management Techniques
Effective Time Management
Using the Telephone Properly
BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.
A professional Office Manager effortlessly combines a diverse range of responsibilities ensuring that office processes and activities are efficiently and smoothly managed.
This course is intended to develop the interpersonal and professional skills required by office administrators and personal assistants. The candidates will be presented with a practical overview of th ...
Providing services with a high quality that are satisfying the requirements
Appling the specifications and legalizations to ensure the quality of service.
Best utilization of resources for continually improving the business activities.
1st floor, Incubator Buildingو Masdar City, Abu Dhabi, UAE
Sun to Fri 09:00 AM to 06:00 PM
Contact Us anytime!