This course will teach you that meeting this commitment involves more than just being fully prepared.

By the end of this course delegates will be able to:

• Recognize the attributes between incidents, emergencies and crisis situations
• Develop methods to avoid unnecessary escalation, and how to design, command and control response to each scenario
• Enhance on-scene leadership capabilities and techniques
• Apply best practice in organizing Emergency Control Centers (ECC), Emergency Response Teams (ERT) and Crisis Management Teams (CRT) to assist the Forward Incident Control (FIC)
• Analyze human factor and allocate duties with regards to psychological readiness, recourse allocation, deployment, discipline, leadership and welfare

Team Leaders, Managers, Line Managers, Supervisors, Team Leaders, Project Managers, Control Center Operators and Supervisors, Emergency Dispatchers, Security Personnel and CCTV Operators, HSE Officers, HSE Personnel, HSE Professionals, Emergency Response Team Members, HSE Managers and Auditors, Health & Safety and Environmental Professionals, Coordinators, Specialists and other full-time safety practitioners, Fire Officers, Loss Control Managers, Security Directors and Managers, Security Supervisors, Facilities Directors and Managers, HR and Administrative Managers with responsibility for security, Project Managers, Safety Inspectors, Plant Managers

Hazard Action Prevention

• Overview of prevention methods
• Vulnerability analysis
• Risk assessment of hazardous materials
• Developing the crisis management manual
• Developing procedures

Crisis Management: Control Models

• Command and control systems
• Crisis management – emergency planning
• International laws
• Local regulations

Writing the Emergency Response Plan

• Contents critical to the emergency response plan
• Emergency organization
• Emergency procedures
• Assessment of available resources
• Plan implementation
• Training employees
• Distribution of emergency plan
• Updating the plan

Organizing Incident Control

• Emergency Control Centers (ECC)
• Communication at the ECC
• Equipment needed
• Resources needed
• Emergency Response Teams (ERT)
• Health and safety
• Crisis Management Teams (CRT)
• Forward Incident Control (FIC)
• Control points

Emergency Action Procedures

• Response and media
• Emergency action procedures
• Evacuation procedures
• Medical emergencies
• Fire procedure
• Explosion procedure
• Hazardous materials
• Environmental hazards

Emergency Response Model

• Media relations and recovery
• Flixborough case
• Texas BP Refinery case
• BIG Spring Refinery case
• Regional based cases

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.