In this program you will learn:
By the end of this course, delegates will be able to:
Customer Service Professionals, Managers, Public Relations Officers, Practitioners & Personnel, Quality Management Personnel, Customer Analysts, HR Professionals who have communications roles, Customer Service Representatives & Professionals, Team Leaders & Supervisors, Administrators, HR & Training Professionals, Accounts Personnel, Sales & Marketing Professionals, Marketing Managers or Directors, Sales Managers or Directors, Sales Trainers, Salespeople, Communication Specialists, Brand Managers, Frontline & Reception Staff, Customer Service Representatives (CSR), Personnel responsible for building and sustaining their company’s reputation for customer service excellence, anyone who provides services, products or information to internal, or external customers
Public Relations in a Changing Environment
The Functions of Public Relations
Public Relations & Communication
The Role of PR Professionals in Dealing with Internal & External Public
Verbal Communication Skills
Written Communication Skills
Press Conferences
BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.
Code | Date | Venue | Fees | Register |
---|---|---|---|---|
CC135-01 | 28-04-2025 | Istanbul | USD 5950 | |
CC135-02 | 22-06-2025 | Dubai | USD 5450 | |
CC135-03 | 21-09-2025 | Cairo | USD 5450 | |
CC135-04 | 14-12-2025 | Dubai | USD 5450 |
Communications and PR are at the heart of business performance. Modern methods, tools and channels have greatly increased its power. This lively and challenging program is focused on developing skills ...
Sustained public relations campaigns can help drive strategic organizational change, build public perceptions and drive reputation with key stakeholders. Well planned and executed campaigns are a cost ...
A well-designed public relations program can supercharge your organization's image, reputation and success. Learn how to use PR tactics, strategies and approaches to give you a clear-cut advantage in ...
Providing services with a high quality that are satisfying the requirements
Appling the specifications and legalizations to ensure the quality of service.
Best utilization of resources for continually improving the business activities.
BTS keen to selects highly technical instructors based on professional field experience
Since BTS was established, it considered a training partner for world class oil & gas institution
1st floor, Incubator Buildingو Masdar City, Abu Dhabi, UAE
Sun to Fri 09:00 AM to 06:00 PM
Contact Us anytime!
Request Info