Course Details

Your Growth, Our Mission

Designing, Developing & Implementing Competencies
Course Description
Elevating the human resources practice in any organization and turning it into a systematic approach based on factual observations and numbers is how we will take the HR profession to the next level. Providing the line managers and the organization with HR solutions based on competencies will help HR professionals play a strategic partnership role in their organizations. Join us and learn about competencies and how you can implement this wonderful concept in your HR department and in all of your HR practices.

This course will teach you about competencies in an easy and rational approach that will make you feel confident about this important topic.

This course will teach you about competencies in an easy and rational approach that will make you feel confident about this important topic.

Managers, supervisors, administrators, specialists, team leaders, business partners and officers in the functions of human resources and training and development, Training & Development Managers, Training Controllers & Administrators, Training & Development Coordinators, Training Managers’ Secretaries, Training Assistants, Training Officers, HR Specialists, Generalists & Personnel, Line Managers, Capability and Development Officials, Senior Executive Capability and Development, Section Heads, Succession Planers, Talent Managers, Training Officers, Senior Training Officers, Team Leaders, Superintendents, Senior Training Administrators, anyone whose organization is currently, or about to start, using competencies as a framework for recruiting, selecting and training employees.

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

Human Resources Management (HRM)

  • Definitions and objectives of HRM
  • The main functions in HR
  • Examples of HR organization charts
  • Recruitment and selection cycle
  • Training and development cycle
  • Performance management cycle
  • Compensation and benefits cycle

Competencies: History & Definitions

  • History of competencies
  • Origins and definitions
  • Components of competencies
  • Differences between knowledge, skills and competencies
  • The iceberg model
  • Competence versus competency

Competency Frameworks & Models

  • Types of competencies
  • Standard levels of competence
  • The use of behavioral indicators
  • Behavioral versus performance indicators
  • Level customization
  • Competency job profiles versus job descriptions
  • Competency job profiles and personal profiles
  • Competency gap analysis

Competency Analysis

  • Extracting competencies from strategic plans
  • Introduction to HR strategies
  • Vision and mission statements
  • Critical success factors
  • Key result areas
  • Core competencies
  • Core values

Competency Based Selection

  • Defining job requirements
  • Designing competency based interviews
  • Conducting competency based interviews
  • Competency based selection

 Competencies in Training & Development

  • Classical Training Needs Analysis (TNA)
  • Competency based TNAs
  • Competencies in succession planning

Competency Based Appraisal Systems

  • Advantages and disadvantages
  • Translating personal competence to an appraisal rating
  • The main formula used

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.

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Course Rounds

5 Days
Code Date Venue Fees Action
HR112-01
2026-04-27
London
USD 6950
Register
HR112-02
2026-07-19
Dubai
USD 5450
Register
HR112-03
2026-11-02
Kuala-Lumpur
USD 5950
Register
HR112-04
2026-12-13
Dubai
USD 5450
Register

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Your Growth, Our Mission

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