Competency-Based Management: Getting the Best from People
Course Description
Getting the best from people is a complex and difficult task. It is also the key to running a successful team or department. The use of competencies can be of great help in understanding behavior and ensuring that the right people are in the right jobs and the right techniques are used to motivate them. This seminar will show you how to achieve this.
The Training Course Will Highlight ?

Competencies can be key elements in the following applications:

  • The management of values –“walking the talk”
  • Leadership development
  • Selection criteria and methods
  • Talent management and career planning
  • Succession planning
  • Performance management
  • Assessment
  • Employee development
  • The program will discuss and establish the opportunities for the use of competencies and provide some ideas for the range of applications. This seminar will build the case for using competencies and show how to develop and apply a competency framework.
Training Objective

Participants will learn how to:

  • Define a competency and understand the distinction between competencies, skills and tasks
  • Describe how to use competencies in public and private organizations
  • Differentiate between Leadership competencies, Technical competencies and Behavioral competencies
  • Link competencies to organizational objectives and values – manage not only what staff do but how they do it
  • Use competencies for recruitment and assessment; for development; for talent management; for performance management and for succession planning

Target Audience

  • Those who are responsible for managing or supervising any type of person, group or team (especially in an organization using competencies)
  • Those who want to learn the skills involved in improving relations at work, improving productivity or improving behavior at work
  • HR, ER and Personnel professionals who are responsible for the design and delivery of competency-based HR programs

Training Methods

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

Daily Agenda

Day One

The Links between HR and Competencies

  • What are competencies?
  • What support should managers, team leaders and supervisors get from HR?
  • And what should they take responsibility for themselves?
  • Values, Strategy and HR
  • Different methods of developing a competency framework – behavioral event interviewing, repertory grid interviews, top management judgment, focus groups
  • Getting “buy-in”
  • An HR Management Framework Based on Competencies
  • Technical, Behavioral and Leadership Competencies

Day Two

Competencies and Recruitment

  • Competency design – definitions, negative indicators, positive indicators
  • Recruitment and Selection
  • Adapting a competency framework for use in recruitment
  • The use of assessment centers in recruitment
  • Examples of Assessment Centers used in Further Education in the UK
  • Induction, orientation and personal development

Day Three

Performance Management

  • Using competencies in performance management
  • The four stages of performance management – agreeing objectives, giving feedback, coaching, appraisal
  • Termly reviews of performance
  • Links to pay
  • Introducing a performance management process:- consultation, communications, training and alignment

Day Four

Talent Management

  • Attracting the right talent
  • Competency-based Career Planning
  • Management Succession
  • Succession Planning
  • Competency-based Training and Development

Day Five

Shaping Behavior and Managing Culture

  • The development of values (and the link to competencies)
  • Motivation
  • Extrinsic and Intrinsic Reward
  • Empowerment and Accountability
  • Right-sizing
  • Self-Assessment
  • 360 degree feedback
Accreditation

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.

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Course Rounds : (5 -Days)


Code Date Venue Fees Register
HR108-01 11-05-2025 Dubai USD 5450
HR108-02 04-08-2025 Kuala-Lumpur USD 5950
HR108-03 05-10-2025 Cairo USD 5450
HR108-04 14-12-2025 Salalah USD 5450
Prices doesn't include VAT

UpComing Date


Details
  • Start date 11-05-2025
  • End date 15-05-2025

Venue
  • Country UAE
  • Venue Dubai

Quality Policy

 Providing services with a high quality that are satisfying the requirements
 Appling the specifications and legalizations to ensure the quality of service.
 Best utilization of resources for continually improving the business activities.

Technical Team

BTS keen to selects highly technical instructors based on professional field experience

Strengths and capabilities

Since BTS was established, it considered a training partner for world class oil & gas institution

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