Program Scope & Boundaries

In Scope 

• Investigation Planning & Case Management
• Workplace Investigations & Internal Inquiries
• Employee Misconduct, Fraud & Policy Violation Investigations
• Investigative Interviewing Methodologies
• Surveillance Planning & Observation Techniques
• OSINT & Investigative Research Using Publicly Available Sources
• Evidence Identification, Collection, Preservation & Documentation
• Chain of Custody Management
• Investigative Reporting & Executive Briefings
• Professional Ethics & Legal Considerations in Organisational Investigations

Out of Scope 

• Criminal Prosecution Procedures
• Computer Forensic Analysis & Data Recovery
• Technical Forensic Laboratory Procedures
• Use of Confidential Human Sources
• Law Enforcement Tactical Operations
• Digital Forensic  Examination of Electronic Devices
• Cybercrime Investigation Methodologies
• Undercover Investigation Techniques
• Inter-Agency Collaboration & Formal Liaison
• Interview Practices for Criminal Custodial Environments

Practical Deliverables

• Investigation initiation package.     
• Investigation planning worksheet.  
• Surveillance planning template  
• Interview preparation plan.   
• Statement documentation package.   
• Executive investigation briefing summary.   
• Evidence inventory and chain-of-custody documentation. 
• OSINT Research Findings Documentation.
• Preliminary case assessment documentation.
• Workplace investigation framework. 
• Case closure documentation package. 
• Witness and subject interview records . 
• Investigative findings analysis worksheet.     
• Complete investigative report. 

By the end of this training course, participants should be able to:

• Apply recognised investigative methodologies throughout the complete investigative lifecycle
• Plan, scope, and manage investigations using structured case management principles
• Conduct workplace investigations involving misconduct, fraud, and policy violations
• Apply ethics, confidentiality, and procedural fairness throughout investigative activities
• Conduct investigative interviews using structured information-development techniques
• Apply surveillance, OSINT, and evidence management procedures including chain-of-custody control
• Analyse findings, prepare defensible reports, and deliver executive-level briefings
• Prepare testimony, support legal counsel, and complete formal case closure with after-action review

• Corporate Security Managers, Supervisors & Investigators with 3+ years of experience
• HR Professionals involved in workplace investigations and internal inquiries
• Compliance, Ethics & Legal Support Personnel
• Security Consultants & Risk Management Practitioners
• Loss Prevention & Government Security Professionals
• Law Enforcement Professionals Transitioning to Private Sector Roles

• Lecture-based instruction and interactive facilitated discussions
• Workplace investigation case studies and scenario-based exercises
• Surveillance planning and OSINT research exercises
• Investigative interview role-play and simulation activities
• Evidence management workshops and practical documentation activities
• Report writing and executive briefing preparation exercises

MODULE 1 : PROFESSIONAL RESPONSIBILITY, LEGAL FRAMEWORK & CASE MANAGEMENT (4 HOURS)

Practical Output: Investigation initiation package including preliminary assessment, investigation objectives,  investigative strategy, resource requirements, and case management plan.

• Investigative Ethics & Professional Conduct
• Legal Framework & Investigative Authority
• Case Categorisation & Preliminary Assessment
• Investigation Planning & Strategy Development
• Resource Management & Case Documentation
• Process Evaluation & Continuous Improvement

Module 1 Learning Objectives 

By the end of this module , participants should be able to:

• Analyse ethical conflicts and apply professional responsibility standards
• Apply legal frameworks to determine investigative authority and jurisdiction
• Differentiate investigation types and select appropriate investigative approaches
• Apply objectivity principles and identify potential sources of investigative bias
• Assess case elements, strategies, and risks during preliminary case assessment
• Develop structured investigation plans aligned with organisational requirements
• Determine and manage investigative resources including personnel and budget
• Apply case management principles from initiation through formal case closure

MODULE 2 : WORKPLACE INVESTIGATIONS & INTERNAL INQUIRY MANAGEMENT (5 HOURS)

Practical Output: Workplace investigation framework including investigation scope, confidentiality controls,  documentation requirements, and reporting procedures.

• Workplace Investigation Fundamentals & Lifecycle
• Misconduct, Harassment & Fraud Investigations
• Complaint Intake, Triage & Escalation Decisions
• HR, Legal & Security Coordination
• Confidentiality, Fairness & Employee Rights
• Witness Management & Stakeholder Coordination
• Investigative Decision Points — Escalation, Suspension & Case Closure Criteria
• Findings Documentation & Management Reporting

Module 2 Learning Objectives 

By the end of this module , participants should be able to:

• Apply structured methodologies to misconduct, fraud, and policy violation investigations
• Distinguish the responsibilities of HR, legal, and security stakeholders
• Collect and preserve evidence applying chain-of-custody procedures
• Apply confidentiality requirements and procedural fairness principles
• Document investigation findings objectively and professionally
• Develop management recommendations supported by investigative findings
• • Produce workplace investigation reports suitable for organisational review
• Apply decision criteria to determine escalation, suspension, or closure actions

MODULE 3 : SURVEILLANCE, INTELLIGENCE & EVIDENCE MANAGEMENT (6 HOURS)

Practical Output: Surveillance and evidence management plan including observation objectives, evidence collection procedures, and chain-of-custody documentation.

• Surveillance Planning, Authorisation & Execution
• Physical, Behavioural & Electronic Surveillance Methods
• OSINT Fundamentals — Sources, Validation & Application
• Investigative Research & Results Analysis
• Evidence Classification — Biological, Digital & Physical
• Evidence Collection, Preservation & Chain of Custody
• Evidence Disposition — Retention, Return & Destruction Procedures
• Evidence Storage, Control & Integrity Maintenance

Module 3 Learning Objectives 

By the end of this module , participants should be able to:

• Develop authorised surveillance plans aligned with investigative objectives
• Apply observation and behavioural analysis techniques during surveillance
• Conduct investigative research using physical, digital, and electronic means
• Apply OSINT methods and evaluate source reliability and evidentiary value
• Differentiate evidence categories and assess their investigative value
• Apply collection and preservation procedures appropriate to evidence type
• Maintain chain-of-custody documentation throughout evidence handling
• Apply evidence disposition procedures per organisational and legal requirements

MODULE 4 : INVESTIGATIVE INTERVIEWING & INFORMATION DEVELOPMENT (4 HOURS)

Practical Output: Structured interview plans, interview records, witness statements, and interview  documentation package.

• Interview Planning & Pre-Interview Preparation
• Legal & Organisational Considerations Prior to Conducting Interviews
• Special Interview Considerations — Environment, Remote vs. In-Person & Translator Requirements
• PEACE Model — Structured Interviewing Framework
• Witness, Subject & Person-of-Interest Interviews
• Rapport Building & Information Elicitation Techniques
• Verbal & Behavioural Credibility Assessment
• Interviewee Rights & Representation Considerations
• Subject Statement Documentation Standards

Module 4 Learning Objectives 

By the end of this module , participants should be able to:

• Plan and prepare interviews aligned with case objectives and strategy
• Conduct witness, subject, and person-of-interest interviews using the PEACE Model
• Apply rapport-building techniques to support effective information development
• Use information elicitation methods to obtain relevant investigative information
• Evaluate credibility using verbal content analysis and behavioural indicators
• Apply interviewee rights including legal counsel and juvenile advocacy requirements
• Produce statement documentation in written, audio, or video format
• Maintain ethical and procedural standards throughout all interviewing activities

MODULE 5 : CASE PRESENTATION, REPORTING & LEGAL SUPPORT (5 HOURS)

Practical Output: Complete investigative case file including findings analysis, investigative report,  executive briefing summary, testimony preparation notes, and case closure documentation.

• Investigative Report Structure & Audience Considerations
• Facts, Inferences & Opinions — Documentation Standards
• Findings Analysis & Conclusion Development
• Executive Investigation Briefings
• Legal Disclosure, Privacy & Confidentiality Requirements
• Testimony Preparation & Presentation
• Jurisdictional Considerations in Testimony
• Legal Counsel Support — Documentation, Evidence & Disclosure Compliance
• Case Closure & After-Action Review

Module 5 Learning Objectives 

By the end of this module , participants should be able to:

• Prepare professional investigative reports addressing audience, privacy, and legal considerations
• Analyse findings and formulate supportable, logically sequenced conclusions
• Distinguish facts, inferences, and opinions in investigative documentation
• Develop and deliver executive investigation briefings to organisational leadership
• Prepare and present testimony across administrative, civil, and criminal proceedings
• Support legal counsel through compliant documentation and disclosure
• Complete formal case closure procedures and documentation requirements
• Identify lessons learned and improvement opportunities through after-action review

Participants who successfully complete the assessment and maintain full attendance will receive a Certificate of Completion. CPP and PCI certification holders are eligible to earn Continuing Professional Education (CPE) credits upon completing the 24-hour training program delivered over three intensive days, including 20.5 instructional contact hours.

Request Info

Salutation MR Miss ENG DR

Full Name*

Designation

Company*

Country * Egypt Saudi Arabia Ireland UAE France Turkey Bahrain South Africa Nigeria Oman Nethersland United Kingdom Malaysia Kuwait Online Indonesia Qatar Morocco Jordan Switzerland Singapore Spain Italy Uganda

City * Cairo Mansoura Ireland Abu Dhabi Riyadh Dubai Istanbul Manama Abuja Paris Kuala-Lumpur Amsterdam Muscat Salalah Jeddah Dammam Cape Town London Kuwait Online Indonesia Doha Casablanca Marrakesh Singapore Geneva Zürich Amman Barcelona Rome Marbella Milan Uganda Scotland Madrid Jakarta Manchester

Email*

Enquiry*

Captcha*

Enter Captcha*

Submit