By the end of this course, participants will:

• Understand the role of effective communication in project success.

• Develop skills for clear, concise, and impactful communication.

• Learn techniques for active listening, conflict resolution, and negotiation.

• Utilize modern communication tools and digital collaboration platforms.

• Enhance virtual communication and cross-cultural collaboration skills.

• Project Managers and Assistant Project Managers

• Team Leaders and Supervisors

• Business Analysts and Product Owners

• Project Team Members (Engineers, Developers, Analysts, Designers)

• Scrum Masters and Agile Team Members

• Professionals working in remote or hybrid project teams

• Anyone involved in stakeholder communication and project coordination

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Day 1: Project Communication Foundations

• Role of communication in project success (Agile vs Traditional)

• Communication breakdowns in project teams

• Verbal, non-verbal & written communication

• Emotional Intelligence in project environments

Day 2: Active Listening, Feedback & Conflict in Projects

• Active listening in stakeholder & team interactions

• Constructive feedback frameworks (SBI model)

• Conflict resolution in project teams

• Managing difficult stakeholders

Day 3: Digital Collaboration & Project Tools

• Communication in Slack / Teams / Email / Zoom

• Writing clear project updates & reports

• Meeting management (agenda, minutes, follow-ups)

• Collaboration tools: Notion, Trello, Asana, Miro

• AI tools for communication efficiency

Day 4: Remote & Cross-Cultural Project Communication

• Managing global & distributed teams

• Cultural differences in project communication

• Time zone & asynchronous communication strategies

• Building engagement in remote teams

Day 5: Leadership Communication & Influence

• Storytelling for project leadership

• Presenting project updates to stakeholders & executives

• Communicating risks and issues effectively

• Executive presence & persuasion techniques

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration

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