By the end of this training course, participants should be able to:

1.    Understand the key concepts of crisis management and business continuity management.

2.    Establish the context, scope, and governance of a BCMS aligned with ISO 22301.

3.    Conduct risk assessments and Business Impact Analysis (BIA) to identify critical activities.

4.    Develop business continuity strategies and plans to ensure operational resilience.

5.    Implement BCMS processes and integrate them into organizational operations.

6.    Monitor, evaluate, and improve BCMS performance using PDCA methodology.

7.    Prepare the organization for ISO 22301 certification audit.

1.    Senior management and decision-makers responsible for organizational resilience.

2.    Business continuity, risk, and crisis management professionals.

3.    Operations and supply chain managers in critical sectors.

4.    Quality and compliance professionals (ISO practitioners).

5.    IT and support functions involved in operational continuity.

6.    All employees who currently have or may assume future role in BCM including business continuity coordinators.

This course adopts a practical and interactive training methodology that combines theoretical knowledge with real-world application to ensure effective learning outcomes.

The methodology includes:

Interactive Lectures, Case Studies (Contextual & Regional), Workshops & Hands-on Exercises, Group Discussions & Experience Sharing,Templates & Practical Tools.

Module One: Introduction to Business continuity.

1.    Fundamental concepts and principles of crisis management and business continuity.

2.    Benefits of a BCMS based on ISO 22301.

3.    Business continuity and disaster recovery. Organizational resilience.

Module Two: Initiation of the BCMS. BCMS implementation project.

1.    BCMS implementation project.

2.    The organization and its context. BCMS scope.

3.    Leadership and commitment.

Module Three: planning of a BCMS.

1.    Business continuity policy.

2.    Risks, opportunities, and business continuity objectives. Support for the BCMS.

3.    Risk assessment.

4.    Business impact analysis

Module Four: Implementation of a BCMS.

1.    Business continuity strategies and solutions.

2.    Business continuity plans and procedures.

3.    Exercise programs.

4.    Evaluation of business continuity documentation and capabilities.

Module Five: Performance evaluation and continual improvement of BCMS.

1.    Monitoring, measurement, analysis, and evaluation.

2.    Internal audit.

3.    Management review.

4.    Treatment of nonconformities.

5.    Continual improvement.

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.

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