Process Safety Culture Assessment & Improvement
Course Description
A resilient process safety culture is the bedrock of safe and reliable operations in high-hazard industries such as oil, gas, petrochemicals, and energy. It embodies the shared values, attitudes, competencies, and patterns of behavior that determine how organizations manage the integrity of processes that handle hazardous substances. Unlike occupational safety, which focuses on personal injuries, process safety culture is about preventing catastrophic events such as explosions, toxic releases, and large-scale fires. Academic and industry authorities — including the Center for Chemical Process Safety (CCPS), the Energy Institute, and the International Association of Oil & Gas Producers (IOGP) — emphasize that effective culture is not merely compliance-driven but ingrained in daily practices. A sound culture ensures that hazards are systematically identified, barriers are rigorously maintained, and weak signals are acted upon before they escalate into major incidents. Strong process safety culture requires three interdependent drivers: leadership commitment, workforce engagement, and robust systems of learning and accountability. Leadership sets expectations through consistent actions and decisions, while the workforce demonstrates operational discipline by adhering to procedures, safeguarding systems, and escalating deviations. Moreover, culture thrives in organizations that apply structured learning mechanisms — capturing near misses, analyzing barrier failures, and sharing knowledge across sites. This training program provides participants with technical frameworks and diagnostic tools to assess the current state of process safety culture, benchmark against international standards, and implement improvement strategies. It integrates best practices from regulatory frameworks such as OSHA 29 CFR 1910.119, API Recommended Practice 754, IOGP guidance, and IEC 61511 functional safety lifecycle. By combining theoretical rigor with practical workshops, the program builds competency in designing performance indicators, conducting culture assessments, analyzing barrier health using bow-tie methods, and developing targeted interventions to strengthen resilience. The outcome is a comprehensive roadmap that transforms process safety from a regulatory requirement into a deeply embedded organizational value.
The Training Course Will Highlight ?
Training Objective

    • Apply internationally recognized frameworks (CCPS Risk-Based Process Safety, IOGP guidance) to assess organizational culture.
    • Design and deploy process safety performance indicators using API RP 754 and IOGP Report 456 methodologies.
    • Map cultural enablers and barriers to risk management frameworks such as bow-tie analysis and Layer of Protection Analysis (LOPA).
    • Integrate human and organizational factors into culture assessments, emphasizing operational discipline and human reliability.
    • Implement IEC 61511 functional safety principles to link Safety Instrumented Systems (SIS) with culture-driven behaviors.
    • Establish just-culture principles to improve incident learning, near-miss reporting, and weak-signal detection.
    • Build a governance and assurance program that embeds culture into operational systems and ensures sustainability.

Target Audience

    • Operations Managers, Asset Leaders, and Production Superintendents
    • Process, Safety, Reliability, and Instrumentation Engineers
    • HSSE and Process Safety Specialists
    • Incident Investigation and Risk Analysis Teams
    • Maintenance and Shutdown Managers
    • Contractor HSSE Managers and Project/Turnaround Leaders
    • Human Factors Specialists and Learning & Development Managers.

Training Methods

  • Technical lectures with up-to-date references from CCPS, IOGP, API, and IEC standards.
  • Industry case studies on process safety culture breakdowns and recoveries Hands-on workshops: bow-tie construction, KPI design, cultural diagnostics, and leadership behavior assessment.
  • Group exercises and role-play simulations (e.g., management safety walkthroughs, MOC reviews, PTW system checks).
  • Diagnostic toolkits including survey instruments, observation checklists, and KPI dictionaries.
  • Interactive benchmarking sessions using real-world data from global oil and gas incidents.

Daily Agenda

Day 1 – Foundations of Process Safety Culture

Morning Session: Defining Process Safety Culture

Fundamental Concepts:

  • Distinction between personal safety and process safety (frequency vs. consequence dimension).
  • Academic origins of safety culture:
    • James Reason
    • HSE guidance, and
    • Energy Institute’s Human & Organizational Factors.
  • Core values and behaviors:
    • Integrity of barriers
    • Escalation of deviations, and
    • Refusal to normalize anomalies.

Cultural Components:

  • Leadership commitment:
    • Decision-making under competing priorities (production vs. safety).
  • Workforce engagement:
    • Role of competence
    • Ownership, and
  • Accountability:
  • Ensuring line management ownership of process safety.

Regulatory Contexts:

  • OSHA 29 CFR 1910.119 Process Safety Management and its cultural implications.
  • EU Seveso III Directive cultural provisions.
  • Comparison with Energy Institute “Leading Indicators” model.

Afternoon Session: Frameworks for Risk-Based Process Safety (RBPS)

CCPS RBPS Model:

  • Four pillars:
    • Commitment to Process Safety
    • Understanding Hazards & Risks
    • Risk Management, and
    • Learning from Experience.
  • The 20 elements and their cultural interfaces:
    • Competence
    • Operational Discipline, and
    • Incident Investigation.

Human & Organizational Factors (HOF):

  • Cognitive workload and human error traps.
  • Ergonomics and usability of procedures.
  • Role of supervision, communication.
  • Organizational resilience.

Contractor and Interface Challenges:

  • Cultural alignment across company and contractor boundaries:
    • Contractor onboarding
    • Permit compliance, and
    • Accountability chains.
  • Case example: contractor-induced barrier bypass during maintenance.

Day 2 – Indicators, Measurement, and Barrier Management

Morning Session: Process Safety KPIs

API RP 754:

  • Tier 1 & 2:
    • Process Safety Events (PSEs) – significant losses of containment.
  • Tier 3:
    • Challenges to safety systems – relief valve lifts
    • SIS activations, and
    • Flare operation.
  • Tier 4:
    • Leading activities – overdue inspections
    • Late MOCs, and
    • Training completion rates.

International Association of Oil & Gas Producers (IOGP) Report 456:

  • Normalization of KPIs for upstream operations (per million work hours, per asset).
  • Indicators for wells.
  • Gathering facilities.
  • Sour gas handling.

Designing Indicators for Critical Controls:

  • Example:
    • Corrosion monitoring for pipelines, and
    • PSV proof-testing compliance.
  • Defining measurable performance standards for each barrier.
  • Integration into dashboards for leadership.

Afternoon Session: Bow-Tie & Barrier Thinking

Bow-Tie Methodology:

  • Hazard–Top Event–Consequence chain:
    • Prevention & mitigation barriers
    • Degradation factors, and
    • Assurance tasks.

Barrier Performance Standards:

  • Availability
  • Functionality
  • Reliability
  • survivability
  • Response time
  • Periodic testing requirements
  • Workshop Application:
    • Bow-tie for H₂S release in a processing plant.
    • Bow-tie for fire/explosion in compressor stations.
    • Linking each barrier to KPIs and assurance tasks.

Day 3 – Functional Safety, Discipline, and Change Management

Morning Session: Functional Safety Integration

  • IEC 61511 Safety Lifecycle:
    • Hazard & risk analysis.
    • Safety Instrumented Function (SIF) allocation.
    • SIL verification.
    • Proof test intervals.
    • Bypass management.
    • Demand rate analysis.
  • Instrumented Protective Layers:
    • Integration with LOPA (Layer of Protection Analysis).
    • Failure modes of SIS components:
      • Sensors
      • Logic solvers, and
      • Final elements.
  • Alarm Management:
    • Nuisance alarms and operator overload.
    • ISA-18.2 standards and cultural implications.

Afternoon Session: Operational Discipline & Management of Change (MOC)

  • Operational Discipline (OD):
    • Why procedures fail:
      • Poor usability
      • Missing steps, and
      • Unclear responsibility.
    • Avoiding normalization of deviance:
      • Drift from standard practices.
    • Human performance reliability under stress and fatigue.
  • MOC:
    • Types of changes:
      • Ttechnical
      • Organizational, and
      •  
    • Cultural traps:
      • Rushed approvals
      • Poor hazard reviews, and
      • Lack of post-implementation checks.
    • Permit-to-Work (PTW) & SIMOPS:
      • Critical roles:
        • Issuing authority
        • Performing authority, and
        • Area authority.
      • Isolation standards and Lockout/Tagout (LOTO) culture.
      • Managing simultaneous operations:
        • Hot work with hydrocarbon-in-service.

Day 4 – Learning Systems and Cultural Diagnostics

Morning Session: Learning from Incidents

  • Incident Learning Models:
    • Heinrich’s triangle vs. modern weak-signal analysis.
    • Capturing and acting upon near misses and hazard observations.
  • Investigation Quality:
    • Root Cause Analysis vs. Systems Theoretic Process Analysis (STPA).
    • Human and organizational factor inclusion in investigations.
    • Avoiding blame culture and fostering just culture.
  • Cross-Industry Learning:
    • Case histories:
      • Texas City Refinery
      • Buncefield explosion, and
      • Macondo blowout.
    • Cultural breakdowns that enabled technical failures.

Afternoon Session: Cultural Diagnostics

  • Assessment Tools:
    • Safety climate surveys:
      • Design, and
      •  
    • Structured behavioral observations.
    • Leadership interviews & focus groups.
  • Benchmarking:
    • IOGP and CCPS cultural maturity models.
    • Defining maturity levels (pathological → bureaucratic → generative culture).
  • Practical Exercise:
    • Analyzing a mock dataset:
      • KPIs
      • Audit results, and
      • Near misses.
    • Producing a diagnostic report with prioritized cultural gaps.

Day 5 – Implementation Roadmap and Assurance

Morning Session: Cultural Improvement Strategy

  • Designing the Roadmap:
    • Vision, objectives, and leadership commitment.
    • Competence development and training needs analysis.
    • Aligning cultural interventions with management systems (ISO 45001, IEC 61511).
  • Engagement & Communication:
    • Safety leadership behaviors:
      • Visible commitment, and
      • Field presence.
    • Use of safety moments & visual barrier dashboards.
    • Contractor alignment & engagement.

Afternoon Session: Governance & Assurance

  • Multi-Tier Assurance Systems:
    • First-line checks (frontline supervision).
    • Second-line audits (HSSE/process safety team).
    • Third-line independent reviews.
  • KPI Governance:
    • Executive dashboards linking Tier 1–4 KPIs.
    • Monthly and quarterly performance reviews.
    • Escalation triggers for impaired barriers.
  • Final Workshop:
    • Develop a 12-month cultural improvement roadmap.
    • Assign:
      • Owners
      • Milestones, and
      • Verification mechanisms.
    • Define expected shifts in KPIs and cultural maturity level.
Accreditation

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.

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Course Rounds : (5 -Days)


Code Date Venue Fees Register
HSE269-01 04-01-2026 Dubai USD 5450
HSE269-02 05-04-2026 Manama USD 5450
HSE269-03 05-07-2026 Amman USD 5450
HSE269-04 04-10-2026 Dubai USD 5450
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Details
  • Start date 04-01-2026
  • End date 08-01-2026

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  • Country UAE
  • Venue Dubai

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