Day 1 Introduction to Contract Administration
- Overview of contract administration
- Who is a contract administrator?
- The role and responsibilities of the contract administrator
- Requirements to become a contract administrator
- Implementing the contract
Day 2 Contract Administration Tools
- Knowing your contract
- Contract provisions affecting implementation
- Roles and responsibilities of contract administrators
- Tools and techniques for contract administration
- Dissection technique
- Records management system
- Change control system
- Issues and risks logs
- Developing schedule plans
- Performance reporting
- Lessons learned
- International contracting
Day 3 Contractor Evaluation
- Questionnaire and surveys
- Key Performance Indicators (KPIs)
- Targets and benchmarks
- Service Level Agreement (SLAs)
- Managing subcontractors
Day 4 Changes, Claims, and Disputes
- Change process
- Breach of contract
- Money damages
- Equitable remedies
- Claims and disputes
- Alternative Dispute Resolution (ADR)
Day 5 Post-Award Negotiation
- Negotiation preparation
- Negotiation objectives
- Negotiation guidelines