Upon completion of this course, participants will be able to:

• Grasp and articulate the concepts of competency and competencies.
• Implement methods to formulate, design, and execute a competency framework system tailored for the organization (Technical/Behavioral).
• Conduct objective assessments to identify and address competency gaps among employees.
• Compose and define competency terms for the framework, be it behavioral or technical.
• Apply the framework in recruitment, evaluation, identification, and development processes.
• Explore diverse methods and approaches in competency development.
• Develop strategies for planning and organizing to effectively meet Competency objectives.
• Understand the jargon and methodologies for creating Competencies and their Frameworks.
• Enhance interpersonal skills to achieve goals through collaborative efforts.

• HR professionals
• Training and development staff
• Specialists in talent development
• Supervisory and managerial staff

This interactive and comprehensive course utilizes a range of adult learning techniques. The teaching methodology encompasses group and individual activities, case studies, practical exercises, and competency framework creation, alongside targeted videos and discussions.

Day One: Constructing the Competency System

• Understanding the need for a framework: Establishing Business Objectives
• Differentiating between ‘Competency/Competencies’ and ‘Competence/Competences’
• Linking Required Competencies with Business Goals and Strategies
• Deciding on Framework Structure: Technical or Behavioral? Specific or General?
• Approaches for Data Collection
• Choosing the Format for System Usage: Digital or Print

Day Two: Building the Competency Framework

• Assessment Factors to Consider
• Developing and Defining Framework Language
• Framework Examples: Simplicity Matters
• Testing and Fine-Tuning the Competency Framework
• Iterative Review of the Framework for Ongoing Refinement

Day Three: Developing Behavioral Frameworks

• Selecting Behaviors for Measurement
• Setting Criteria and Levels for Behavioral Competency
• Behavioral Assessment Techniques and Usage: Psychometric Tools
• Identifying Competency Evaluators

Day Four: Crafting Technical Frameworks

• Identifying Technical Behaviors for Measurement
• Establishing Measurement Techniques, Levels, and Evaluation
• Techniques for Technical Data Collection and Evaluation
• Selecting Competency Evaluators

Day Five: Implementing and Evaluating the Framework

• Adopting Frameworks for Hiring, Evaluating, and Development Processes
• Formulating an Implementation Strategy
• Creating a Communication Plan for Effective Collaboration and Support
• Developing Training Programs for Framework Users
• System Evaluation and Feedback Mechanisms
• Future Steps and Enhancements