Day One: Constructing the Competency System
- Understanding the need for a framework: Establishing Business Objectives
- Differentiating between ‘Competency/Competencies’ and ‘Competence/Competences’
- Linking Required Competencies with Business Goals and Strategies
- Deciding on Framework Structure: Technical or Behavioral? Specific or General?
- Approaches for Data Collection
- Choosing the Format for System Usage: Digital or Print
Day Two: Building the Competency Framework
- Assessment Factors to Consider
- Developing and Defining Framework Language
- Framework Examples: Simplicity Matters
- Testing and Fine-Tuning the Competency Framework
- Iterative Review of the Framework for Ongoing Refinement
Day Three: Developing Behavioral Frameworks
- Selecting Behaviors for Measurement
- Setting Criteria and Levels for Behavioral Competency
- Behavioral Assessment Techniques and Usage: Psychometric Tools
- Identifying Competency Evaluators
Day Four: Crafting Technical Frameworks
- Identifying Technical Behaviors for Measurement
- Establishing Measurement Techniques, Levels, and Evaluation
- Techniques for Technical Data Collection and Evaluation
- Selecting Competency Evaluators
Day Five: Implementing and Evaluating the Framework
- Adopting Frameworks for Hiring, Evaluating, and Development Processes
- Formulating an Implementation Strategy
- Creating a Communication Plan for Effective Collaboration and Support
- Developing Training Programs for Framework Users
- System Evaluation and Feedback Mechanisms
- Future Steps and Enhancements