This course will equip participants with practical knowledge for promoting training
within their organizations, linking training to organizational objectives, analyzing
training needs, and selecting internal trainers and external consultants. In addition, the
course focuses on different levels of training evaluation and the competencies
required by training professionals

By the end of the course, participants will be able to:
• Describe the strategic significance of training with particular emphasis on aligning
training with strategy, promoting training within the organization, and partnering with
managers and supervisors
• Develop appropriate methods to conduct a Training Needs Assessment (TNA)
• Examine ways to select internal trainers and to hire external consultants
• Demonstrate the success of training at all evaluation levels, from reaction to Return
On Investment (ROI)
• List foundational competencies for training professionals along with key actions and
behavior

Training and development professionals involved in the process of training needs
analysis, coordinating and organizing training courses, and evaluating the results
of training.

Day 1
The Strategic Framework of Training: An Overview
• The Role of a Training Department
• Approaches Aligning Training with Strategy:
• From Top-Down to Pulse-Taking
• Marketing Training within the Organization:
• Training Preparations
• Guidelines for Promotional Material
• Your Training Announcement Template
• Partnering with Managers and Supervisors:
• The Style Inventory
• Planning, Preparation, Presentation, and Follow-Up With Managers and
Supervisors
Day 2
Competencies of the Training Manager/Coordinator
• Competency Defined: The Iceberg Metaphor
• Competency: Components and Types
• Strategic and Tactical Competencies
• Planning and Administrative Competencies
• Overview of the 2013 ASTD Competency Framework
Day 3
The Role of the Training Professional in Training Needs Assessment (TNA)
• The Training Assessment Process
• Why Identify Needs?
• Data Collection Methods: Quantitative and Qualitative
• Approaches to Identifying Needs
• Advantages and Disadvantages of Quantitative and Qualitative Methods
Day 4
Selecting Subject Matter Experts (SMEs)
• Qualifications for Internal Trainers
• Internal Trainer Selection Process
• Feedback and Coaching Template for Internal Trainer
Day 5
Hiring a Consultant or External Trainer
• Screening Consultants Criteria Worksheet
• Proposal Evaluation
• Review of a Training Proposal
• Consultant Interview Evaluation Questions
Monitoring Consultant Performance: Beginning, During, Closing
• Demonstrating the Success of Training
• Lessons on How to Evaluate Training
• The Four Levels of Evaluation
Linking Evaluation Levels with TNA and Instructional Learning Objectives
(ILOs)
• Components of a Complete ILO
• Jack Phillips' ROI Process Model
• Tabulating Program Costs
• Calculating ROI

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.