This course is designed for Managers or Supervisors who’s Responsibilities require Coaching, counselling and/or mentoring others with the aim of reaching stretching targets.

The programme will be interactive and practical. There will be work in groups and pairs as well as individual exercises, role plays, and everyone will get an opportunity to discuss their issues with human resources challenges. Each day will end with time to produce an action plan for delegates’ continuing development.

Development: route to success

• Staff attitudes
• A development culture
• What is coaching?
• Coaching, Counselling, Mentoring & Teaching.

Development and management responsibility

• Coaching benefits.
• Situational leadership
• Cycle of improvement.
• Effective Coaching Techniques

The Development Task

• The development Gap
• Creating a development plan
• Core Competencies

On the job Coaching

• Coach Human Powers
• Coaching Tools
• Setting up review session
• Role Plays

Guidelines for Practice

• Pre-coaching activities
• Contracting
• Assessment
• Coal setting
• Coaching
• Transitioning to Long-Term Development

BTS attendance certificate will be issued to all attendees completing a minimum of 80% of the total course duration.

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