Course Details

Your Growth, Our Mission

Certificate in Supervising Security Operations (CSSO)
Course Description
This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations. It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions. Participants will gain practical skills and techniques that can be implemented immediately back in to the workplace.

Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

Introduction to Supervising Security Operations

  • Introduction
  • What is Security?
  • Customer Service
  • The Structure of Law

Manned Security Operations

  • Roles of a Security Officer
  • Crime Identification
  • Arrest Procedure
  • Security Report Writing
  • Investigations & Evidence

 

Physical Security Operations

  • Patrolling
  • Access & Egress Control
  • Search Procedure

Systems Security Operations

  • Technology & Systems
  • Close Circuit Television (CCTV)
  • Surveillance

Safety and Emergency Response

  • Health and Safety Awareness
  • Risk, Threat and Vulnerability Assessments
  • Principles of First Aid
  • Fire Safety Awareness
  • Emergency Response & Evacuation Procedures
  • Incident Management

Communication Skills and Conflict Management

  • Communication & Reporting Skills
  • Introduction to Conflict management
  • Preventing Conflict
  • Managing Conflict
  • Learning from Conflict

Physical Intervention and Use of Force

  • Introduction to Physical Intervention
  • Use of Force and the Law
  • Disengagement Skills
  • Escorting and Guiding Skills

 

BTS attendance certificate will be issued to all attendees completing a minimum of 80% of the total course duration.

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Course Rounds

5 Days
Code Date Venue Fees Action
SEC136-01
2026-05-10
Dubai
USD 5450
Register
SEC136-02
2026-08-03
London
USD 6950
Register
SEC136-03
2026-09-20
Dubai
USD 5450
Register
SEC136-04
2026-12-13
Marrakesh
USD 5950
Register

Prices don't include VAT

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Your Growth, Our Mission

Contact Us

Contact us to meet all your inquiries and needs, as our professional team is pleased to provide immediate support and advice to ensure you achieve your goals and facilitate your experience with us in the best possible way.

UAE
1st floor, Incubator Building, Masdar City, Abu Dhabi, UAE
Office
00971-2-6446633
Mobile
00971-50-5419377
E-mail
info@btsconsultant.com
Working Hours
Sun to Fri 09:00 AM to 06:00 PM