Certificate in Supervising Security Operations (CSSO)
Course Description
This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations. It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions. Participants will gain practical skills and techniques that can be implemented immediately back in to the workplace.
The Training Course Will Highlight ?
Training Objective

By the end of the course, participants will be able to:

  • Demonstrate and explain the skills and duties of a confident security officer
  • Explain the relevant legislation/law that impacts the work of a security officer
  • Explain the importance of emergency procedures within the workplace
  • List the safety principles, procedures and policies, which are required within the workplace
  • Apply good communication, customer care and negotiating skills
  • Apply searching, patrolling and scene preservation skills
  • Describe the use of access and egress control within the security officer role

Target Audience

Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.

Training Methods

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

Daily Agenda

Introduction to Supervising Security Operations

  • Introduction
  • What is Security?
  • Customer Service
  • The Structure of Law

Manned Security Operations

  • Roles of a Security Officer
  • Crime Identification
  • Arrest Procedure
  • Security Report Writing
  • Investigations & Evidence

 

Physical Security Operations

  • Patrolling
  • Access & Egress Control
  • Search Procedure

Systems Security Operations

  • Technology & Systems
  • Close Circuit Television (CCTV)
  • Surveillance

Safety and Emergency Response

  • Health and Safety Awareness
  • Risk, Threat and Vulnerability Assessments
  • Principles of First Aid
  • Fire Safety Awareness
  • Emergency Response & Evacuation Procedures
  • Incident Management

Communication Skills and Conflict Management

  • Communication & Reporting Skills
  • Introduction to Conflict management
  • Preventing Conflict
  • Managing Conflict
  • Learning from Conflict

Physical Intervention and Use of Force

  • Introduction to Physical Intervention
  • Use of Force and the Law
  • Disengagement Skills
  • Escorting and Guiding Skills

 

Accreditation

BTS attendance certificate will be issued to all attendees completing a minimum of 80% of the total course duration.

Quick Enquiry

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Course Rounds : (5 -Days)


Code Date Venue Fees Register
SEC136-01 20-04-2025 Dubai USD 5450
SEC136-02 07-07-2025 London USD 6950
SEC136-03 21-09-2025 Dubai USD 5450
SEC136-04 15-12-2025 Istanbul USD 5950
Prices doesn't include VAT

UpComing Date


Details
  • Start date 20-04-2025
  • End date 24-04-2025

Venue
  • Country UAE
  • Venue Dubai

Quality Policy

 Providing services with a high quality that are satisfying the requirements
 Appling the specifications and legalizations to ensure the quality of service.
 Best utilization of resources for continually improving the business activities.

Technical Team

BTS keen to selects highly technical instructors based on professional field experience

Strengths and capabilities

Since BTS was established, it considered a training partner for world class oil & gas institution

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Abu Dhabi, UAE

1st floor, Incubator Buildingو Masdar City, Abu Dhabi, UAE

00971-2-6446633

Sun to Fri 09:00 AM to 06:00 PM

info@btsconsultant.com

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