Course Details
Your Growth, Our Mission
Course Description
An organization’s ability to innovate – whether it's creating seamless and enjoyable customer journeys, radically new products and services, or breakthrough business models – is critical to long-term success. Innovation is about solving important, challenging problems in creative and value-creating ways. Design thinking is a practical toolkit for innovation that anyone can learn and apply. Innovating through design thinking represents a structured, human-centered method for creatively solving complex problems that inspire and delight users. In this program, you will learn the core principles and tools of design thinking and how to apply them across your organization to help it innovate and grow.
The Training Course Will Highlight ?
Training Objective
Target Audience
This program is designed for managers, executives, engineers, and entrepreneurs who need a toolkit for innovation. Participants will learn how to provide more impactful, advanced, and sustainable solutions to complex problems in the business world.
Training Methods
Daily Agenda
What is Design Thinking?
- Core elements of design thinking
- When is design thinking useful
Problems amenable to design thinking
- Three Types of Challenges for innovation
Learning from Customers
- Insights from Extreme users
- Customer personas
Divergent and Convergent Thinking
- Distribution of ideas
DEO’s Brainstorming Rules: Seven Important Rules
- A toolkit for innovative ideas
Prototyping
- Generating tools and approaches for properly testing and exploring ideas before investing too many resources
The Design Thinking Process
- Evaluation criteria
- IDEO Design thinking framework
- Understand user’s POV: Immerse, Observe, Engage
Empathy Map
- Solving the wrong problems precisely
- Seeing through new eyes
Taking Action: A Personal Plan for your Design Thinking challenge
- Finalizing your action plan to implement on the job
Accreditation
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Your Growth, Our Mission
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