What will I learn?

On completion, successful delegates will have the knowledge and skills to:

• • Explain the purpose of a business continuity management system, of business continuity management systems standards, of management system audit, of third-party certification and the business benefits of improved performance of the business continuity management system
  • Explain the role and responsibilities of an auditor to plan, conduct, report and follow up a business continuity management system audit in accordance with ISO 19011 (and ISO 17021 where appropriate)
  • Plan, conduct, report and follow up an audit of a business continuity management system to establish conformity (or otherwise) with ISO 22301 and in accordance with ISO 19011 (and ISO 17021 where appropriate)

This course will help you:

• • Identify the aims and benefits of an ISO 22301 audit
  • Interpret ISO 22301 requirements for audit application
  • Plan, conduct and follow-up auditing activities that add real value
  • Grasp the application of risk-based thinking, leadership and process management
  • Access the latest auditor techniques and identify appropriate use
  • Build stakeholder confidence by leading audit activities in line with the latest requirements

Anyone with the need to audit an organization’s BC management system.

Day 1

• • First, second and third-party audits
  • Typical audit activities
  • Audit objectives, scopes and criteria
  • Audit resources
  • Roles, responsibilities and confidentiality
  • Audit methods
  • Stage 1 audit
  • Stage 2 audit
  • Audit plan
  • Work documents
  • Opening meeting
  • Audit evidence
  • Effective communication
  • Audit findings
  • Audit meetings
  • Closing meeting
  • Audit report
  • Audit follow-up

Day 2

• • Purpose and benefits of a business continuity management system
  • What is business continuity; incidents, disruptions and impacts (reminder)
  • Terminology
  • ISO 22301 model and Plan-Do-Check-Act
  • Processes
  • Identifying legal and other requirements
  • Role of the BC auditor
  • Documentation
  • Initiating the audit

• • Document review
  • Audit plan
  • Work documents
  • Opening meeting
  • Observations

Day 3

• • Interviewing ‘top management’
  • Specimen exam: Sections 1 and 2 review
  • Process audit preparation
  • Auditing processes: BIA and risk assessment
  • Auditing processes: BC strategies and solutions
  • Auditing processes: BC plans and procedures
  • Audit trails
  • Auditing processes: Exercise programme

Day 4

• • Auditing processes: Monitor, measure, management review and continual improvement
  • Nonconformities
  • Closing meeting
  • Audit report
  • Audit follow-up
  • Specimen exam: Section 4

Day 5

• • Hand in homework – audit report
  • The certification and accreditation process, the role of CQI and IRCA, the CQI and IRCA auditor certification requirements and code of conduct
  • Final questions and revision
  • Evaluation
  • Introduction to the exam
  • Exam

Upon successful completion of your course, you’ll receive an internationally recognized CQI and IRCA certificate