After completing this course you will be able to:
Individuals preparing for the Cisco Customer Success Manager Specialist certification and individuals who have experience working with customers to determine, measure and deliver business outcomes through the implementation of technology.
Transition to Subscription Economy
Engaging the Customer for Success
Customer Success Management Activities
Expand and Renewals
Providing services with a high quality that are satisfying the requirements
Appling the specifications and legalizations to ensure the quality of service.
Best utilization of resources for continually improving the business activities.
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