Adopting DevOps in an ITIL Environment
Course Description
This a highly practical course is designed to take an organization working in an ITIL environment through the steps to adopting DevOps and choice of a first value stream to work with
The Training Course Will Highlight ?
Training Objective

  1. Understand the key components of a successful DevOps business case
  2. Choose the first value stream to be worked on
  3. Perform a DevOps Readiness Assessment
  4. Understanding how Agile Users Stories and ITIL Change Management theory are compatible. 
  5. Be able to put together the right skillset for successful adoption
  6. Adapt an ITIL Release policy for a DevOps / automated environment

Target Audience

App Dev teams, Service Mgmt teams, IT leadership, IT project managers plus potentially Business Analysts, Testers, Security  

Training Methods

Daily Agenda

Definitions & Perceptions:  Giving us a common lexicon for the course and exploring current perceptions of DevOps and ITIL.

Case Study – Introduction to Global Appliance Supply Company – Includes a SWOT analysis focused on DevOps adoption.

Business Case and Value Stream – The business case for DevOps incorporating the measures by which success will be judged.  Choosing the first value stream to be worked on.

Stakeholder Management – identifying the key stakeholders in adopting DevOps and levels of commitment needed.

DevOps Readiness Assessment – a lower level look at the individual requirements for the successful adoption.

Time to Value – Understanding how Agile Users Stories and ITIL Change Management theory are compatible. 

DevOps Team Structure – putting together the right people from a diverse group of candidates.

Release and Change – adaption of a standard ITIL Release policy for a DevOps / automated environment.

Tooling – exploring the concept of a tool chain and choosing the correct set for our scenario.

Further integration – Following the success of our first value stream how can we apply DevOps concepts elsewhere in the lifecycle?   

Adaption for Future Value Streams – taking the rejected value streams from exercise 3 and thinking about how we could make them work.


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Course Rounds : (2 -Days)

Code Date Venue Fees Register
ITI100-03 20-02-2022 Dubai USD
ITI100-04 22-05-2022 Istanbul USD
ITI100-05 28-08-2022 Dubai USD
ITI100-06 13-11-2022 Manama USD
Prices doesn't include VAT

UpComing Date

  • Start date 20-02-2022
  • End date 24-02-2022

  • Country UAE
  • Venue Dubai

Quality Policy

 Providing services with a high quality that are satisfying the requirements
 Appling the specifications and legalizations to ensure the quality of service.
 Best utilization of resources for continually improving the business activities.

Technical Team

BTS keen to selects highly technical instructors based on professional field experience

Strengths and capabilities

Since BTS was established, it considered a training partner for world class oil & gas institution

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