Course Details
Your Growth, Our Mission
Course Description
All business activities are governed by writing policy and procedures. Much effort is spent on looking at how to draft documents, and, while this is important, it sometimes overshadows the importance of the Policy or Procedure, and related documents such as Specifications and Standards. The course will look at how these documents are created, and some of the main clauses that appear in them, all using real examples wherever possible. The course will then consider methods to be used in drafting Policy and Procedures, and, in particular, how to avoid ambiguity and uncertainty.
The Training Course Will Highlight ?
Training Objective
Target Audience
Those who find themselves responsible for leading on, or implementing Policy and Procedures mechanisms in both the public and the private sector, In addition, it will raise the awareness of those who have been allocated potential or specific tasks in maintaining Policy and Procedures but have insufficient time to devote to the subject
Training Methods
This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;
- Lectures
- Workshop & Work Presentation
- Case Studies and Practical Exercise
- Videos and General Discussions
Daily Agenda
Introduction to Policy & Procedure Writing
- Introduction
- Why they are important
- What makes a good Policy
- The structure of Policy and Procedures
- Writing styles
- Incorporation of other documents
The Governance and Roles involved in Policy
- The role of Policy and Procedures
- What needs to be included
- Who needs to be involved
- The review process
- The approval process
- Publication
How to Implement Policy & Procedures
- Review of examples of Policy and Procedures
- Avoiding ambiguity
- Standards –ISO
- Communications
- How to ensure staff compliance
- Maintenance
Drafting Policy & Procedure
- Drafting guides
- Best practice
- Useful tips
- Effective writing
- Commercials
- Drafting exercises, based on the documents reviewed
Case Studies and Workshops
- Case Studies
- Groups
- Workshop objectives
- Workshop
- Final wrap-up
Accreditation
BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.
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