By the end of this BTS training course, participants will be able to:

• Appraise their leadership style and build a rational for personal change
• Implement techniques for strategic organizational change
• Utilize communication techniques that engage and empower
• Create a working culture that aligns to the organizations strategic direction
• Implement strategies that foster commitment to continuous improvement

By the end of this course, delegates will learn about:

• An examination of your leadership style and its impact on those you lead
• Practical and empowering techniques that will engage those you lead
• How to harness the power of collaborative diversity to impact efficiency
• Customer focused leadership techniques
• How to align culture and strategy to generate sustainability and success

The BTS training course is designed for anyone who occupies and existing leadership role or who aspire to such a position. This training course is suitable to a wide range of professionals with some management experience but will greatly benefit:

• Management professionals seeking leadership roles
• High potential delegates “fast tracked” for leadership
• Existing leaders seeking to review and revitalize their performance
• Senior leaders with the challenge of initiating organizational change
• HR professional tasked with supporting and coaching their leaders

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

Day One: Leadership in a Dynamic, Global Environment

• Perceptions of Leadership
• Leadership is learning: the  crucible experience
• Managerial leadership
• The leadership challenge: balancing strategy and culture
• Leadership in strategic thinking organizations
• Understanding the interrelated factors that impact change.

Day Two: Leadership in Organizational Excellence   

• Organization type and leadership development
• Building cultures of organizational excellence
• Questioning the ‘status quo’: innovation or adaption?
• Role model leadership through personal execution
• Customer focused leadership
• Implementing a new culture: creating rich innovative pictures

Day Three: The Communicating Leader

• Communication: the leaders essential tool
• Interpersonal, open communication is two-way
• Understanding how interpersonal communication preferences differ
• Communicating empowerment techniques in leadership
• Great leaders listen: active listening techniques
• Communicating and presenting with impact and passion

Day Four: Leadership and Trusting Relationships

• Successful interpersonal interaction develops leaders with trust
• Characteristics of a leader’s interpersonal interaction
• Emotional intelligence: using emotions productively
• Individual strengths and challenges of each interpersonal styles
• Utilizing diverse interaction styles productively
• Building the capacity for trust

Day Five: Leadership Building the Innovative Responsive Environment

• Building an environment of innovation and improvement
• Understanding problems inherent with change and transition
• Leading others through critical change initiatives
• Developing a personal change plan
• Leadership in action: a personal intuitive approach
• Leadership review of essential qualities.

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.