Key Learning Outcomes:

• The fundamentals of warehouse management
• Warehouse design, layout & equipment
• Measuring & managing warehouse performance
• Opportunities for warehouse improvement
• Your responsibilities in health & safety
• Managing & motivating warehouse staff

By the end of this BTS training seminar, delegates will be able to:

• Learn the principles of Warehouse and Inventory Management
• Evaluate current procedures
• Examine operations and activities
• Analyze the key areas of operations
• Identify and Understand key performance indicators
• Succeed in improving operations
• Improve personal productivity
• Make needed changes to methods to improve customer service whilst achieving reductions in inventory
• Eliminate wasteful costs
• Avoid those internal problems that limit performance
• Obtain added value for money
• Understand and implement the essential tools for managing warehouses and inventory in the supply chain

Excellence In Warehouse Management and Operation Training course is ideal for:

• Managers from operations/process, maintenance, and the supply chain.
• Warehouse operations
• Customer service
• Record accuracy
• Staff relations
• Safety management
• Warehouse auditing

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

• Lectures
• Workshop & Work Presentation
• Case Studies and Practical Exercise
• Videos and General Discussions

The fundamentals of effective warehouse management

• How does your warehouse fit into the organization’s corporate strategy?
• How your warehouse fits into the overall supply chain of the company?
• What are the key functions & operations of a typical warehouse?
• Warehousing equipment: Ensuring the right tool for the right job
   

Storage equipment

• Conveyor equipment
• Forklift equipment
• Manual equipment
   

Effectively managing your OHS obligations in the warehouse

• What are the health and safety responsibilities for the employer?
• How can an effective health and safety program benefit your organization?
• What can you do to ensure organizational buy in?
   

Designing effective warehouse layout

• What issues do you need to consider for optimal layout?
• What are potential problem areas?
• Making the trade-off – space and time issues
• Practical exercise: Designing an effective warehouse layout
   

Tools to optimize warehouse performance

• Visual Performance methods
• Lean tools
   

Managing the flow of information and identifying key performance indicators in your warehouse

• Practical exercise: Managing the performance of your warehouse
• What information is important to your warehouse and why?
• Developing KPIs
• What are the key issues and challenges of measuring performance?
• What are the roots of poor performance and how can you improve upon them?
• Productivity evaluation techniques
   

Inventory management

• What is inventory management?
• Managing and controlling inventory
• Identifying areas where inventory can get out of control
• Cycle counting process
   

Managing and motivating your warehouse and staff

• Understanding motivation and its impact on your staff
• Measuring your staff satisfaction
• How can you increase the involvement of staff?

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.