Mastering People Management & Team Leadership
Course Description
The move to team leader or line manager is a significant change for a supervisor or technical specialist. Balancing wider organisational and customer demands with the needs of the team calls for a wide range of skills, and the ability and confidence to know when to stand back from operational pressures and understand the bigger picture.
The Training Course Will Highlight ?

Highlights include:

  • Learning to stand back from everyday pressures
  • Managing your time
  • Influencing techniques
  • Delegation and its power
  • Team development
  • Motivational skills
Training Objective

By the end of this course, delegates will learn about:

  • Understanding your role as manager and leader
  • Establishing clear objectives and standards of performance for your team
  • Managing your workload using effective prioritisation and delegation techniques
  • Maximising your influencing skills
  • Building an effective team
  • Developing and leveraging the capabilities of team members

Target Audience

Team leaders, supervisors and professionals new to the role, or with experience but little previous training

Training Methods

The seminar uses a range of approaches to learning, including experiential group activities, individual exercises, mini-case studies, role plays and syndicate discussions. Formal inputs are used to introduce underpinning theory. A key part of the learning process is sharing the differing experiences participants bring, as well as experimenting with novel – and sometimes challenging – techniques. A psychometric instrument will be used to generate a personality profile, which will contribute to your understanding of your preferences and personal style.

Daily Agenda

Day 1 - Understanding Your Role

  • Leader or manager?
  • Self-perception
  • Beyond the job description: finding out what your organisation requires of you
  • Balancing conflicting stakeholder demands
  • Understanding the nature of change
  • A model for implementing change

Day 2 - Personal Effectiveness, Time Management and Delegation

  • Understanding yourself and your organisational environment
  • Outcome orientation
  • Setting personal and team objectives
  • Managing performance
  • Finding and using time effectively
  • A model for effective delegation

Day 3 - Communication, Influence & Conflict Management

  • Channels of communication
  • Effective listening skills
  • Emotions and rapport
  • Persuasion and negotiation: the keys to personal influence
  • Managing conflict assertively

Day 4 - Team Building, People Management and Motivation

  • How high-performing teams work
  • Identifying team roles
  • Teams in practice: teambuilding exercise
  • Motivation and reward
  • Building and sharing a vision for the team
  • Different approaches to leadership

Day 5 - Enhancing Team Performance through Coaching & Development

  • How people learn
  • Coaching for personal and team growth
  • Feedback skills
  • Development planning
  • Next steps
Accreditation

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.

Quick Enquiry

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Course Rounds : (5 -Days)


Code Date Venue Fees Register
MAN172-05 22-12-2024 Dubai USD 5450
MAN172-01 13-04-2025 Dubai USD 5450
MAN172-02 22-06-2025 Manama USD 5450
MAN172-03 10-08-2025 Dubai USD 5450
MAN172-04 21-12-2025 Jeddah USD 5450
Prices doesn't include VAT

UpComing Date


Details
  • Start date 22-12-2024
  • End date 26-12-2024

Venue
  • Country UAE
  • Venue Dubai

Quality Policy

 Providing services with a high quality that are satisfying the requirements
 Appling the specifications and legalizations to ensure the quality of service.
 Best utilization of resources for continually improving the business activities.

Technical Team

BTS keen to selects highly technical instructors based on professional field experience

Strengths and capabilities

Since BTS was established, it considered a training partner for world class oil & gas institution

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Abu Dhabi, UAE

1st floor, Incubator Buildingو Masdar City, Abu Dhabi, UAE

00971-2-6446633

Sun to Fri 09:00 AM to 06:00 PM

info@btsconsultant.com

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